We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location” 4 of 5 stars
Review of SpringHill Suites Dallas DFW Airport North/Grapevine

Save Saved
You added SpringHill Suites Dallas DFW Airport North/Grapevine to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
SpringHill Suites Dallas DFW Airport North/Grapevine
3.0 of 5 Hotel   |   2240 W. Grapevine Mills Circle, Grapevine, TX 76051   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Price
3-Night Stays: Save 15%
Ranked #6 of 18 hotels in Grapevine
Nassau, Bahamas
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great location”
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights after not being able to get a flight out. The rooms were clean and spacious the staff were very helpful and multi tasked well. Free continental breakfast options was excellent. The hotel is located next to a permium shopping mall with an aquarium and Lego land which was great for our toddlers

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

101 people have reviewed this hotel

Traveler rating
    45
    37
    9
    0
    10
See reviews for
31
12
8
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have traveled from Michigan to Mexico every year for vacation to see family and I've never had such a great service as I did here. Mainly because of the front desk attendant Carlos a very thoughtful person who made sure our family stay here was as comfortable as possible. The rooms were clean, nice sized and had flat screen HDTV (must have). They have shuttles for the airport every 30 minutes and can even make accommodations around you and even wake up calls. Overall an amazing experience oh and forgot to mention they have a pool, Jacuzzi, free breakfast and WiFi. I never leave reviews but I definitely had to because it was well deserved.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 17, 2014

The location is OK, close to restaurants and outlet mall if you need anything. The room was also decent but the customer service and hotel management is very poor based on that and number of other options close by I will for sure avoid this property.

  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementHWS, Director of Sales at SpringHill Suites Dallas DFW Airport North/Grapevine, responded to this review, 5 weeks ago
Thank you so much for your feedback. While we are thrilled that you enjoyed the location of our hotel, we hate to hear that our service was not up to your standards. I noticed that you last stayed with us almost a year ago. As you can see from our most recent reviews, our good service is typically what prompts people to comment . I hope if you are ever in the area again that you would give us a chance to impress you.

Warmest Regards-

Stacie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 16, 2014

My husband and I arrived on a flight that came in at 11:30pm, Michael, the shuttle driver, was very prompt and friendly. Once we arrived to the hotel, Tammy was very friendly and accommodating, and our room was clean and spacious. Both Michael and Tammy's friendly attitude made this stay very pleasant, especially with it being so late in the night. I would definitely stay again. Thanks Michael and Tammy!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Mirada, California
Top Contributor
57 reviews 57 reviews
5 hotel reviews
Reviews in 27 cities Reviews in 27 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 7, 2014

Once we landed in DFW airport and gathered our luggage, we gave SpringHill Suites a call to pick us up in their free shuttle van. They came right away which made us very happy since it was late and we were tired, cold and hungry. After we settled in our room, it was 10 pm but they accommodated us by driving us to the nearby Applebee's in Grapevine for dinner since it was the only restaurant open at that hour on a Friday night. We could have walked but it was a chilly night in February so providing roundtrip transportation to the restaurant was great.

The hotel room was very comfortable with two double beds and a small living room area that cost $93 per night (with an AAA discount rate). We had to catch a flight early the next morning to travel to Central America and the breakfast they provided was very satisfying. Customer service is excellent and they are very helpful and accommodating. I would recommend staying here if in the DFW airport area.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 3, 2014

When I have work to do at our office in Southlake, TX this is my go to spot to stay. The rooms are comfortable and the staff friendly. Breakfast has a wider selection than many "Breakfast included" facilities.

While all of the staff are always helpful, it seemed that Christopher was on duty whenever I would return after an extra long work day. He seemed to always have a comment to brighten my mood, and was on top of dinning suggestions, and any other request I made of him.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 2, 2014

We were pleasantly surprised by the evening "social" of wine and snacks, wonderful after a travel day. The staff went out of their way to accommodate my handicap mother and everyone was very nice. We will definitely stay there again.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to SpringHill Suites Dallas DFW Airport North/Grapevine? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Dallas DFW Airport North/Grapevine

Address: 2240 W. Grapevine Mills Circle, Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Grapevine
#9 Business Hotel in Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Dallas DFW Airport North/Grapevine 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Priceline, Tingo, BookingOdigeoWL, Despegar.com, Hotels.com, Agoda and Venere so you can book your SpringHill Suites Dallas DFW Airport North/Grapevine reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Dallas Dfw Airport North/Grapevine Hotel Grapevine
Springhill Suites Grapevine

Owners: What's your side of the story?

If you own or manage SpringHill Suites Dallas DFW Airport North/Grapevine, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.