I came in on a Monday evening and was picked up by the Hotel shuttle promptly by a very courteous young man, then greeted at the front desk by very friendly and helpful staff. the next day I called for the shuttle back to the airport and was again chauffeured by a different but equally pleasant young man. I returned a few days later for another single over night stay and had the same experience. the little café was also very convenient and had all that I needed after a long day, and first thing in the morning. the room each time was very spacious and clean, the bed Marriot comfortable. :) each and every staff I encountered was very pleasant. a very good experience.