We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice new hotel” 3 of 5 stars
Review of TownePlace Suites Dallas Grapevine

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
You added TownePlace Suites Dallas Grapevine to your Saves list
TownePlace Suites Dallas Grapevine
3.0 of 5 Hotel   |   2200 Bass Pro Court, Grapevine, TX 76051   |  
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #3 of 18 Hotels in Grapevine
Certificate of Excellence
park city utah
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice new hotel”
3 of 5 stars Reviewed January 14, 2014

Service is good, the rooms are nice & clean, the kitchens are good. But, they claim they have free internet, and it is pretty much useless. They also have a higher speed 'pay' internet, and it is just as much of a disaster (I will be asking them to remove that charge!). It may be because the property is just so new.
Keeping this shorter than normal, so I can post it before the internet stops!

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGrapevine, General Manager at TownePlace Suites Dallas Grapevine, responded to this review, January 23, 2014
We are certainly open for constructive feedback and we wish to let you know that all your comments and words of encouragement inspires us to continue our effort for service excellence. Thank you for bringing your concerns to our attention, for this will greatly aid us in improving our hotel services in total. The feedback regarding the internet connection is indeed troubling. We would like to sincerely apologize for our shortcomings, and we assure you that this issue will be subject for evaluation so that proper modifications will be implemented. Thank you for appreciating our other services and taking notice of the room cleanliness as well as the good accommodation in total. We hope that we may be given a chance to better serve you should you reconsider and stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

129 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...
Travelers also viewed these Grapevine hotels
0.1 mi away
Courtyard Dallas DFW Airport North/Grapevine
0.3 mi away
Embassy Suites by Hilton Dallas - DFW Airport North Outdoor World
0.5 mi away
SpringHill Suites Dallas DFW Airport North/Grapevine
Show Prices
Show Prices
Show Prices
0.7 mi away
Hampton Inn and Suites Dallas - DFW Airport North / Grapevine
0.4 mi away
Homewood Suites Dallas - DFW Airport N - Grapevine
0.3 mi away
Hilton DFW Lakes Executive Conference Center
Show Prices
Show Prices
Show Prices

Been to TownePlace Suites Dallas Grapevine? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TownePlace Suites Dallas Grapevine

Address: 2200 Bass Pro Court, Grapevine, TX 76051
Location: United States > Texas > Grapevine
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 18 Hotels in Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — TownePlace Suites Dallas Grapevine 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Travelocity, Orbitz, Hotels.com, Odigeo, Venere, Priceline, Agoda and Marriott so you can book your TownePlace Suites Dallas Grapevine reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage TownePlace Suites Dallas Grapevine, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.