I attended a two-day conference at this location and stayed at the hotel. Dallas in July can be hot and during my stay temperatures outside approached 100 degrees. But I never knew it. The property is large with many restaurants and bars all situated in or around a large atrium area with an Alamo-like theme. The meeting rooms were situated on one end of the property and they were a little small, but functional. So while there was plenty of walking and variety, I never went outside from Wednesday night until Friday when we went back to the airport.
There were a few other business meetings going on in the meeting area, but the place seemed dominated mostly by vacationers. Primarily families with children. There are some swimming pools and a water attraction nearby (never saw it), so walking through the common areas could be loud and crowded. However the family attractions must have been far enough away from the meeting areas that there were no distractions once we got down to business.
We ate at two of the restaurants on the property and had lunch catered in. All the meals were good (not great).
As for the room, I only had two complaints. While it had all the normal comforts such as a bed, desk, chair, TV and bathroom, the housekeeping was a little off at least in my case. The shower curtain had black mildew all along the bottom edge and it just looked gross. There was also a bit of tissue left in a corner on the floor when I checked in. Although not a big deal (the tissue bit was still there when I checked out) it made me wonder how well they actually cleaned the rooms.
I also had a problem with the in-room coffee maker. They are simple machines with only an on/off button but mine just didn't work. I called housekeeping at 6:00 am and they said they'd send a replacement right away. I called again at 6:30 and they said to try and put more water in it. When that didn't work, they said they'd send one right away (again). It arrived at 7:00 am. I got my cup of coffee. But then they started running a vacuum cleaner in the hallway, which I thought was odd for so early in the morning. If I had been in bed, as surely many of the family vacationers were, it would have been a disturbance.
Otherwise, the staff was friendly and courteous and the main open area was attractive. A few of the families with kids that I chatted with in the elevator said they were having fun.
- Official Description (provided by the hotel):
- You'll arrive through a ranch-style archway surrounded by rolling pastureland. Along the way, rugged canyon walls rise steadily to frame your first glimpse of the breathtaking new Gaylord. Sitting high on a bluff overlooking the glistening waters of Lake Grapevine, just eight minutes from D/FW International Airport, this awe-inspiring resort welcomes you to an authentic Texas experience. From the colorful Riverwalk and wide-open Texas Hill Country to the aura of Southwest-style architecture and the majestic Rio-Grande, its all here under our signature glass dome. Here, we offer state-of-the-art convention and meeting facilities, endless entertainment, World-class spa & fitness center, lavish guest rooms and our tradition of unsurpassed hospitality. Everything in on place so you can have it all. ... more less
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- Also Known As:
- Gaylord Texan Hotel Grapevine
- Gaylord Texan Resort And Convention Center
- Gaylord Texas Resort
- Gaylord Texas Hotel
- The Gaylord Texan
- Gaylord Texan Grapevine
- Gaylord Texan Resort Convention Center
- Gaylord Grapevine