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“A strange sort of hotel but with likeable aspects” 3 of 5 stars
Review of Gaylord Texan Resort & Convention Center

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Gaylord Texan Resort & Convention Center
4.0 of 5 Resort (All-Inclusive)   |   1501 Gaylord Trail, Grapevine, TX 76051   |  
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$50 nightly credit
Ranked #14 of 18 hotels in Grapevine
Bay Area, California
Top Contributor
54 reviews 54 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
75 helpful votes 75 helpful votes
“A strange sort of hotel but with likeable aspects”
3 of 5 stars Reviewed June 7, 2013

I stayed at this hotel for a conference in September of 2012. I've never stayed in a place quite like it. The hotel is enclosed in a giant biodome-type structure, with only a pool, golf courses and jogging path being outside. In addition to the hotel rooms, it includes a few restaurants of varying price points, a large gym and spa, one indoor lap pool, shops, and several meeting facilities.

The rooms were average, large as per Texan standards I suppose. But not too creative in terms of decor. I didn't spend much time in my room due to all the activities of the conference. There is a patio outside of the room but I didn't want to spend much time out there, because it only looked out into the enclosed biodome area and my neighbor smoked. I'm pretty sure no smoking is allowed due to the enclosed environment, but I didn't confirm.

My biggest "con" was the sleep quality; my room was adjacent to the sports bar which had a large outside TV (bright enough to creep through my curtains) and had a lot of noise until approximately midnight.

My biggest "pro" was the spa/gym. The facilities are huge and modern. I had a very good massage at the spa (our conference provided a 20% discount so I couldn't resist). The lap pool was fairly empty at 7AM and easy to swim in. Lots of towels and water provided. I did stray outside to use the outdoor pool once, but it was insanely hot outside...I guess this is why they have the biodome enclosure!

I ate at all of the restaurants and would say most are OK. I did enjoy the steakhouse, where I made an entire meal of the large cheese tasting plate :)

If you're not here for a conference or to play golf (lots of courses onsite), I would not choose this hotel. It is definitely too far from Dallas and most other sites in the area. But if you are here for a conference, this is a good choice.

Room Tip: Get one away from the sports bar!
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Bloomingdale, New Jersey, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 6, 2013

I recently stayed at the Gaylord to host an association conference and it was top notch through and through. From the moment I stepped into my suite (which overlooked the atrium) I was treated with respect and first-class service. Everyone from the check-in staff to the "function planning" coordinators were helpful and friendly. We hosted a cocktail event in the atrium and a banquet dinner in one of the ball rooms and our guests are still raving about it today! It was our best meeting by far and I would highly recommend this hotel for work or travel!

Room Tip: The suites were lovely and spacious. The only complaint was that the pillows leave little to be desi...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
59 reviews 59 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 4, 2013 via mobile

I booked this through Texas golf trail concierge. It turned out to be a great place to call home while making sales calls in the Dallas/Fort Worth area. It is located in Grapevine which is in the middle of both towns, 10 minutes to the airport, and easy to get into and out of. The rooms are clean, spacious , with nice appointments. They also include 2 bottles of water per day which is a nice touch. They have a variety of restaurants at all price points. The service is personal for a property this size. Very comfortable for business. I want to go back for leisure.

Stayed May 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
89 reviews 89 reviews
87 hotel reviews
Reviews in 67 cities Reviews in 67 cities
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed June 2, 2013

This hotel is like a city within itself. A combination convention center, theme park, and hotel. The sheer size is reminiscent of what one finds in Vegas e.g. long distances to get where you want to go. Booked for me by the group I was with (I realized this was a Marriott property after I checked in, not that it matters), the rooms were okay, nothing spectacular. The bed was remarkably comfortable, much more so than the standard Marriott hotel bed.

The Alamo-themed re-creation in the covered atrium (kind of looks like you are inside of a domed stadium) was interesting. The other aspect that was Vegas-like was the cost of items in the multitude of shops, including food. Sunscreen, lip balm, and a few other sundries cost a lot as did the latte and croissant.

The "convention food" was above average and the service, except for check-in, was superb. This is a huge hotel with seemingly hundreds of people coming and going so expect to wait a long time to check in, again, kind of like Las Vegas.

I really don't have a lot to say about the hotel. I think most people stay for conventions. I can't see the draw in terms of going there for a destination stay. There is a reservoir, a rather large one, and the Texas Motor Speedway isn't too far away, but other than that, can't see the attraction. Might be a good place to stay on a cross-country trip as one is passing through. Good for getting a feel for "Texas big."

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Texas
Top Contributor
60 reviews 60 reviews
18 hotel reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 31, 2013

This hotel/resort is top notch. Everything very clean and well run. Attention to detail is amazing, yet the presence of staff doing the upkeep unobtrusive. We went for an overnight "romance package" and we thoroughly enjoyed ourselves. We went right after the Memorial Day weekend, so the place had quieted down no doubt from the busy weekend, and we practically had the place to ourselves. The pools are very nice, fitness room well equipped, and the Springs pool area a nice little escape. Rooms have the usual amenities. The room we were in had the bathtub/toilet separate from the dressing/sink area, which is nice. Staff very friendly and helpful.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tennessee
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 31, 2013

The Atrium view, patio, and suite size room is what I enjoyed most about the Texan. Like most Gaylord properties, this hotel is pretty big. When you stay here you also get access to the water park on site and the Glass Cactus night club. The Glass Cactus in located on the lake and a great place to get away from the convention and hotel side. There is also a grand screen in the Texan bar in the hotel, a great place to watch the game, and enjoy the visit. Even though this place is so big, they still take time to do the small things. Everyday the cleaning staff left a hand written note thanking me for my stay, and they keep the place very clean. They offer several options for airport travel, and for getting to offsite restaurants.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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TX
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 30, 2013

This resort was gorgeous.

The access to the Convention Center was great. It rained for the majority of my trip but the walkway to the Convention Center is completely covered so that was not an issue.

The rooms are very spacious and the staff was very attentive and eager to assist you with anything that you need.

The spa was very nice and relaxing but the staff was not very attentive. The indoor pool was very nice and relaxing since the majority of guests preferred the outdoor pool.

The restaurants inside of the hotel were not very delicious so we ended up eating at the sports bar where the food quality was better. There is one coffee shop that was rarely open past 11 am but was very affordable but there was a sandwich shop located across the atrium which was extremely pricy for the sandwiches and quiches they served.

Only low point was the day we checked out, after a wonderful swim in the indoor pool, upon returning to our room, our water was completely out for both the sinks and shower. After 3 phone calls we were informed that an "engineer" would be sent and we waited for almost 4 hours (still unable to shower) but never showed up. Upon checkout and speaking with the manager they were very attentive and very apologetic for my discomfort.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Gaylord Texan Resort & Convention Center

Address: 1501 Gaylord Trail, Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Grapevine
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Gaylord Texan Resort & Convention Center 4*
Official Description (provided by the hotel):
You'll arrive through a ranch-style archway surrounded by rolling pastureland. Along the way, rugged canyon walls rise steadily to frame your first glimpse of the breathtaking new Gaylord. Sitting high on a bluff overlooking the glistening waters of Lake Grapevine, just eight minutes from D/FW International Airport, this awe-inspiring resort welcomes you to an authentic Texas experience. From the colorful Riverwalk and wide-open Texas Hill Country to the aura of Southwest-style architecture and the majestic Rio-Grande, its all here under our signature glass dome. Here, we offer state-of-the-art convention and meeting facilities, endless entertainment, World-class spa & fitness center, lavish guest rooms and our tradition of unsurpassed hospitality. Everything in on place ­ so you can have it all. ... more   less 
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Also Known As:
Gaylord Texan Hotel Grapevine
Gaylord Texan Resort And Convention Center
Gaylord Texas Resort
Gaylord Texas Hotel
The Gaylord Texan
Gaylord Texan Grapevine
Gaylord Texan Resort Convention Center
Gaylord Grapevine

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