Our non-smoking room was next to the kitchen, but repeatedly during the night I smelled cigarette smoke coming in through the AC (staff smoking maybe?) The bathroom had a ceiling that was peeling/flaking, and it had obviously been fixed many times before. The bed was worn and had slight ruts, so the mattress needs to go.The waitress at the front lobby snack-bar goofed repeatedly on our order, and the other clerk kept apologizing for it.
Otherwise, the room was laid out nice and there was a nice work desk and coffee bar. The TV was nice and big, and had plenty of hook-ups for video games or computers. The room, although a bit worn down, was clean. The front desk clerk provided us with free toiletry items that we needed. There were computers with internet free of charge by the front desk, with printing capabilities. The shuttle drivers were very nice and got us to and from the airport quickly.
Overall,not bad for a one night stay, but it would not be good for a longer stay.
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- Also Known As:
- Hyatt Place Dallas/Grapevine Hotel Grapevine
- Hyatt Place Grapevine
- Amerisuites Grapevine
- Grapevine Amerisuites