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“Nice Stay - Poor Internet” 4 of 5 stars
Review of Hyatt Place Dallas/Grapevine

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Hyatt Place Dallas/Grapevine
3.0 of 5 Hotel   |   2220 Grapevine Mills Circle West, Grapevine, TX 76051   |  
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Ranked #11 of 18 hotels in Grapevine
Whidbey Island, Washington
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Nice Stay - Poor Internet”
4 of 5 stars Reviewed January 24, 2014

First off, if you are a business traveler, be wary as both times I have stayed at this property, the internet in the evening was so poor it was unusable. The staff let me know there was nothing that could be done. Thank goodness for my Data Plan!

Other than that, the location is close enough to the airport, across the street from a nice shopping center.

Staff where friendly and the rooms were very clean and comfortable.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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124 people have reviewed this hotel

Traveler rating
    54
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Oklahoma City, Oklahoma
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2014

The rooms were large and clean. Nice to have a large sofa. The location is perfect.
You could walk to Grapevine Mills. The staff was every friendly. We took the shuttle to Grapevine to see the Christmas lights. The driver was so nice. The weather was really cold so we also had him take us to Grapevine Mill. We never had to stand in the cold because he always called us on our cell phone before he picked us up.The free breakfast was so much better then most chain hotels.

Room Tip: The couple we were with had a room on the ground floor. Since we are seniors I would request being...
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 25, 2013

I stayed at the Hyatt Place in Dallas. As always it was a great experience. When you get a Suite for the amount of money you would pay for a room its always a good deal. You also get a refrigerator and work station as well.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 23, 2013

Stayed for more than a week here during 2nd week of December. Planned to do some shopping at nearby Grapevine Mills but unfortunately, encountered the rare winter storm and was practically stuck in this hotel. Free breakfast was hot and satisfying though variety limited. But it was good considering it is free and fresh on a cold morning. Staff was approachable though sometimes a lady was a bit flustered due to the many enquiries from guests stuck in the winter storm. Room was clean and it will be better with a safe. Wifii signal not so steady. There is a ranch behind the hotel which we didnt have a chance to visit due to the weather. Overall, a good stay due to the service and location.

  • Stayed December 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ivelostmyself
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 21, 2013

We traveled from out of state to visit family nearby. There were two adults and 4 children in our room. The hotel was clean, the beds were comfy, there was a LOT of room for all of us. The included breakfast was very good- fresh oatmeal with cranberries, yellow raisins, brown sugar, cinnamon, etc, meat and egg muffins, fresh fruit, yogurt with toppings, cereal, etc. there is a small lounge area that brews Starbucks coffee and a full room service menu 24/7. Within walking distance of Grapevine Mills Mall. The only downside was the constant noise from airplanes landing at the airport. Very friendly, accommodating staff and quick check in. We will stay here again.

Stayed December 2013
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Adelaide, south Australia
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 10, 2013

We stayed here for two nights when the ice storm grounded our flight out of Dallas. Its friendly staff, some of which were grounded with us, are a highlight of the hotel. Our room had a lounge area and comfortable beds, small bathroom with sink outside. The arrangement suited us. Free wifi connection was average to poor and there is no room safe. The phone lines were down when we were there. There is a 24h shuttle which we used to pick up from DFW and drop to the Grapevine Mall. You can walk back in 15 minutes, would be easy if not for the icy pavements. We found the food options were tasty and adequate for our short stay, not so good if you were there for much longer. My son liked the bacon mcmuffin at the included breaky buffet, which was of average quality. At the time, the icy roads limited the shuttle to Mall and DFW only. Great to have a hot shower and bed to sleep in after a night at the airport...

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Houston, Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2013

Pros: Excellent service, great breakfast, hotel staff is willing and ready to accomodate any requests.

Cons: The room has low ceilings, bathroom is tiny (only fits 1 person which is hard when I'm trying to help my kids), hotel is much older and has been renovated.

There is a big difference between a brand new hotel and a hotel that's been renovated. I've learned the hard way that the only way to know the difference is to call and ask directly. These older hotels have tiny restrooms and low ceilings.

It was a great stay but unfortunately I won't be back.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hyatt Place Dallas/Grapevine

Also Known As:
Hyatt Place Dallas/Grapevine Hotel Grapevine
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Grapevine
Amerisuites Grapevine
Hyatt Place Dallas Grapevine
Grapevine Amerisuites
Address: 2220 Grapevine Mills Circle West, Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Grapevine
#10 Business Hotel in Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Dallas/Grapevine 3*
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