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“Overnight ok, extended stays thumbs down” 2 of 5 stars
Review of Hyatt Place Dallas/Grapevine

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Hyatt Place Dallas/Grapevine
3.0 of 5 Hotel   |   2220 Grapevine Mills Circle West, Grapevine, TX 76051   |  
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Ranked #10 of 18 Hotels in Grapevine
Certificate of Excellence 2014
Philadelphia, Pennsylvania
1 review
“Overnight ok, extended stays thumbs down”
2 of 5 stars Reviewed September 3, 2013

A few nights here would not be terrible but for 4 nights or more its not where you want to be. Their breakfast is sub par..compared to neighboring hotels in the area their amenities are something to be desired. In the morning there is a musty smell in the hallways, the rooms are small, there is no microwave in room. Only a broken one they keep downstairs. They have no washer and dryer you must use their outrageous overpriced laundry service that is off site, or go across the street and pay $2 to wash and $2 to dry. Their room service prices again are outrageous for low quality food. The views are terrible. Hotel staff are nice but don't care to go out of their way for you. The other hotels (ie comfort suites, the Hampton, and the radisson), offer soo much more. They cater to large groups more than individual guests. There was a family reunion, the people were rude and left their trash in the hallways.

Room Tip: A good nights stay depends on when and where you go.
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  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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163 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Calgary, Canada
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 29, 2013

Pro: Good location across from Grapevine Mills and DFW, free wifi works with have decent speed, breakfast ok, not busy, friendly service, a/c effective in cooling the room.

Cons: Tiny washroom, bathtub drains slowly so shower in a pool of water, lumpy bed, sink outside of washroom, hotel elevators resemble Class C hospital elevators, dark hallways.

Its a dated property with upgraded lobby.

  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Top Contributor
60 reviews 60 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 17, 2013

If you are looking for a super nice place with friendly staff that is located close to DFW airport this Hyatt Place should be at or near the top of your list. It seems that every Hyatt Place is almost exactly the same. If you like the way they are configured great if not I would avoid the chain entirely. I happen to like the set up and think they are not only use the space efficiently but also find the space functional and quite roomy. The bed is comfortable the HVAC both effective and unobtrusive. With reasonable access to DFW and a very nice mall just across the street the location provided everything we needed with a minimum about of dealing with Dallas traffic. This can certainly be a challenge especially around the airport. Actually as a matter of fact my biggest issue with the say was my GPS seemed to always be in conflict with the road I was on. Hopefully, road construction will someday come to an end and will be in sync with maps and/or your GPS. I did find the front desk staff very helpful in providing reasonable directions. I would recommend going to Old town Grapevine for dinner or drinks if you have the time.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 16, 2013

There were several carpet stains and a musty small in the hallways, the same carpet spotting was in the rooms. I had trouble getting my room cleaned before 2 pm everyday and I had to actually ask the front desk management to clean my room daily on time.

It's a shame because the modern finishes of the hotel are nice and it is well located near the airport.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey City, New Jersey
Top Contributor
73 reviews 73 reviews
24 hotel reviews
Reviews in 38 cities Reviews in 38 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed August 2, 2013

Stayed 5 nights at the Hyatt in June and compared to my stay at the neighboring Springhill Suites back in April, it was below par. I had originally booked it for 17 nights but checked out after 5 and booked at the Marriott again. The rooms are smaller in size, the breakfast is adequate and can be better, the shuttle service can be much more convenient. The redeeming factor is the swimming pool. The "market" at the reception has some readymade stuff which they put in the microwave and give to you.

Overall, it gives you an impression that while its satisfactory for short stays, it can be much better.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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ALEDO
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 2, 2013

Stayed one night for "girls" outing. Very nice, clean rooms, comfortable bedding, great staff. 24 hour shuttle to area activities - we had them drop us off and pick us up at the Glass Cactus - no problem! Best "free" hotel breakfast I have experienced to date. This is a well-run property we highly recommend.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, Texas
Top Contributor
100 reviews 100 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 28, 2013 via mobile

Rooms were very comfortable, clean, and friendly staff. Breakfast was good as well. Good location-next to the mall and close to airport. Only thing I would change is - the AC unit in the room was very loud.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Dallas/Grapevine

Address: 2220 Grapevine Mills Circle West, Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Grapevine
#11 Business Hotel in Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Dallas/Grapevine 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hyatt Place Dallas/Grapevine Hotel Grapevine
Hyatt Place Grapevine
Amerisuites Grapevine
Grapevine Amerisuites

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