When I first arrived I was rather dismayed: the room, whilst clean and spacious, has no safe and no minibar, just a fridge and tea/coffee making. The hotel has no restaurant, just a small bar that serves plastic-wrapped salads and sandwiches. No room service, food is available 24/7 but you have to go down and pick it up yourself. Plastic cutlery only, same at breakfast where a choice of juices, cereals, oatmeal, fruit, yogurt, breads and breakfast patties is available at a buffet by the reception desk. And to top it all, the outdoor pool was closed.
I felt like checking out there and then but Ruth, the "gallery host", was so nice and helpful I felt bad about leaving.
You can barely hear the planes despite the proximity of the airport. WiFi is complimentary throughout the hotel - I'm actually writing this sitting by the pool that Ruth finally got open for me - however as it's unheated and ducks come swim in it I'm unlikely to use it. The neighbouring Homewood Suites have an indoor pool I've been using instead, it's small and shallow but at least the water is clean and not ice cold.
There's a huge shopping mall five minutes' walk away and several restaurants of the Steak and Shake, Chickn Fillits, and Ricky's type all within walking distance.
The half-hourly shuttles goes to the airport, and will also take you to offices and shopping centres within a five-mile area given advance notice.
I wouldn't have booked this if I'd known what it was like, but am not unhappy enough to move as the amenities are adequate and service is great.