After a wonderful weekend in Ft Worth we were notified that our flight back home was cancelled due to Weather (Sure it was... wink).
United left us stranded in the airport without a place to go and a discount voucher for a room at the Super 8 for $69... gee thanks but no thanks!
I pulled out my smart phone and jumped on Marriott and Hyatt's website. First place I spotted was the Hyatt Place which offers a free airport shuttle. I called in and within 20 minutes the shuttle was here.
After a disappointing experience with United we were pretty down and out. That was until we were greeted by the wonderful woman working the check in desk around 8pm on 5/6/12 (Blond). She checked us in quickly knowing that we were tired and frustrated and got us straight to our rooms. We just wanted to say thank you again for being so kind.
Also quick thanks to the driver that night - The hotel offers a free shuttle within 5 miles of the hotel. He took us to a local gas station and we really appreciated it.
The lady in the morning could of been a little nicer (brunette, older) but overall we enjoyed our experience and will recommend the Hyatt Place Grapevine for our clients.