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“Davita Rx Event” 4 of 5 stars
Review of Embassy Suites Hotel DFW Airport North/Outdoor World

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Embassy Suites Hotel DFW Airport North/Outdoor World
3.5 of 5 Hotel   |   2401 Bass Pro Drive, Grapevine, TX 76051   |  
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Ranked #10 of 18 Hotels in Grapevine
Grand Prairie, Texas, United States
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“Davita Rx Event”
4 of 5 stars Reviewed February 17, 2013

Room was clean and comfortable.My experience with the shower was wonderful,but,no fan in the bathroom. All the extras requested were there upon arrival,except,the upgrade to a room with a balcony was not given due to no availability. The room used for our company event was spacious,but,the dancefloor was hardly big enough for the close to 1,000 people that RSVP'ed. The hors'deurves were fine,but,not a great selection for those with diabetes. The staff was friendly and helpful, not snooty or stiff. Complimentary breakfast was very good and the setting was very nice,as well. My only complaint was trying to get everything to my table before my made to order eggs and buffet bacon got cold.All in all a pleasant stay and great location.I would recommend it.

Room Tip: Higher floors have less traffic,therefore,less noise from other guests and less noise from the outsi...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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437 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
New Jersey
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 17, 2013

The rooms are clean and the staff at the desk were very helpful. I liked the bar also in the actual hotel, was nice.. We ate at Uncle bucks, which is connected to the hotel, pretty good. little high priced but nice equivlent to Outback if you ask me.. Small fitness center but had what you needed, best part of this place is the rooms, clean and comfortable i must say... I liked it and will stay again when I go on business in Coppel again... Suggestions to eat, Love and war in texas located across the street in the mall area, was great food and live music.. Also a great barbecue place called Hard 8, take out or eat in, worth going really was super TASTY!!

Room Tip: Have breakfast you are paying for it anyway!
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Top Contributor
74 reviews 74 reviews
61 hotel reviews
Reviews in 54 cities Reviews in 54 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed February 15, 2013

I had the opportunity to stay here for three nights while attending a conference. Overall, this is a decent place but the sum of the minor issues wouldn’t convince me to stay here again, although I would still recommend it if you needed a quick place to stay in this area.

Staff: The front desk team was efficient. Nothing extraordinary in the way of service but certainly professional. The staff in the conference area was nice. I liked the guy in the restaurant at the carving station at lunch…he was awesome.

Facilities: The place needs some updating. It’s clean and looks nice on the surface but look closer and some of the furniture is a bit worn, carpets a little faded in spots and things just showing some normal wear and tear. My room was very dark. That’s partly the way the hotel is designed but also because numerous lightbulbs were burnt out. The lamp by the bed was missing the knob to turn it on and off (the screw part was there but the plastic covering was gone). Beds felt very cheap…super soft and you could feel the springs. My room was very clean as was the hotel in general.

The gym was well equipped but they kept it way too warm. It was warm when you walked in and then once you exercised for five minutes you felt like you were in the rainforest. I heard several people complain about that.

Food at the buffet was subpar. Eggs were a mystery and bacon was limp and greasy. Coffee was very good, though. Fruit was tasty.

If you shower in the morning, be prepared for lukewarm water. Everyone at my conference had the same experience. When I showered after the gym in the afternoon, there was plenty of hot water. I think it’s just a capacity issue if they’re full.

Highlights: The pool looked nice. But my card key would never open the door (nor would it open for my co-workers) so I couldn’t get in and I didn’t feel like searching for someone to let me in. There is a free shuttle to the airport and they’ll take you other local places.

Areas for improvement: Do a maintenance checklist on rooms. Bulk up your hot water heater. Turn down the heat in the gym. Fix the card key thing to the pool.

Location: Well, you’re pretty much in the middle of nowhere. There’s a Bass Pro Shop (huge) attached to the hotel and Grapevine Mills Outlets are right there.

Overall impression: I know I’ve listed a lot of little things. But they add up, and I’m sorry, it’s not my job to provide a punch list to maintenance for things to fix. If it’s one or two items, I’ll make a call but when it gets to be a long list, that tells me that things are slipping.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paradise Valley, Arizona
Top Contributor
143 reviews 143 reviews
47 hotel reviews
Reviews in 69 cities Reviews in 69 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed February 14, 2013

We stayed at the Embassy Suites for our daughter's wedding in Grapevine. There were 15 of us staying for 3 to 5 days. We all enjoyed the breakfast and evening goodies, the location of the hotel in regards to the Mills Mall and other restaurants.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pasadena, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 12, 2013

I held a meeting here the week of February 4th. The meeting and banquet facilities were fine. Everything went smoothly. Food was good but not outstanding. The hotel location is convient to the airport and other restaurants in the area. My group had some problems with long waits for pickup by the airport shuttle. Also, with a full hotel on Tuesday, Wednesday & Thursday, most of my party had no hot water for showers in the morning. A personal peeve was the throw pillow size pillows that were the most uncomfortable I've ever experienced.

The hotel was fine - nothing special, nothing particularly bad. But the hot water issue will prevent us from holding another meeting here with so many options in the area.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Winnipeg
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2013

Great location for hockey .Outlet stores and rink within walking distance of hotel. Nice little town with great restaurents in Grapevine. We were there over Super bowl W/E and the resaurant accomadated 17 kids and 34 parents easily for food for the game. The saff at the hotel were very friendly and helpful. I would recommend this hotel for any hockey teams going to Dallas

Room Tip: Breakfast is busy. Give yourself lots of time
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2013

This was an A+ experience from start to finish. The staff was helpful, amenities were perfect, the hotel and the suite were immaculate. The close proximity to Uncle Bucks restaurant and Outdoor World were fantastic. We will definitely be staying at this hotel again.

Room Tip: Upper level room overlooking the lobby.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel DFW Airport North/Outdoor World

Address: 2401 Bass Pro Drive, Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Grapevine
#6 Business Hotel in Grapevine
#8 Family Hotel in Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel DFW Airport North/Outdoor World 3.5*
Number of rooms: 329
Official Description (provided by the hotel):
Embassy Suites Outdoor World is located in the heart of the Dallas Fort Worth metropolitan area just 1.5 miles north of the Dallas Fort Worth International Airport. Guests will be treated to sophisticated service in any of our 329 two room suites. With 20,000 square feet of meeting space, groups will experience the AAA 4-diamond hallmark service for which we are known. Nearby historic Grapevine features six wine tasting rooms and antique shopping on Main Street. Connected to the hotel is the world renowned Bass Pro Shop. It's a wonderful and convenient side trip for the outdoor sports enthusiast. Grapevine Mills Mall offers over 200 specialty stores, restaurants and entertainment venues. Tucked between the cities of Dallas and Fort Worth, Grapevine is central to museums, sporting events and landmark venues for leisure guests and large groups. Embassy Suites Outdoor World is a member of Hilton Honors program. ... more   less 
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Also Known As:
Embassy Suites Grapevine
Grapevine Embassy Suites

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