Stayed here with my wife for a nurses expo October 25-28,2012. We found the staff to be friendly (like most of the people in Texas!) and helpful. The hotel has a wonderful salt water pool, a great sports bar/restaurant (try the seared atlantic salmon!!). The little store that operates by the lobby is very expensive, and their stock of souveniers has lots of dust. we had a room on the 11th floor and very very pleased. 2 42" plasme tv's, kind size bed, separate living room area. Very nice nice ambience to the room and hotel overall. Very nice FREE breakfast in the morning, with made to order omlettes/eggs/pancakes/waffles. Plus a ton of other food, with plenty of seating around the indoor atrium/waterfall. They have regular service to the Grapevine mills mall, and shuttle to DFW airport.