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“Great food, slow service...” 4 of 5 stars
Review of Ferrari's Italian Villa

Ferrari's Italian Villa
1200 William D Tate Ave, Grapevine, TX 76051-4030
+1 817-251-2525
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Ranked #18 of 200 Restaurants in Grapevine
Price range: $31 - $50
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Large groups
Dining options: Reservations, Late Night, Private Dining
Dining style: Fine Dining
Cross street: Highway 114
Transit: The city of Grapevine offers a Grapevine Shuttle, making 2 stops hourly in front of Ferrari's Italian Villa.
Description: Francesco and Jane opened the first Ferrari's Italian Villa, on October 26, 1983 in the West End and introduced the Dallas/Ft. Worth Metroplex to authentic Italian cuisine comprised of recipes that have been in Secchi family for over 100 years.
Fort Worth, Texas
Senior Contributor
36 reviews 36 reviews
17 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
“Great food, slow service...”
4 of 5 stars Reviewed January 7, 2014

I went here on New Years Eve. The place was packed. I don't think that they are used to a packed house. The place was packed. What should have been a 60 minute dinner turned into a 140 minute dinner!

The food was excellent though. I had the Australian rack of lamb and I also had a side of gnocchi. Both were delicious.

Don't go there for a holiday!

  • Visited December 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
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54 reviews from our community

83% Recommend
    28
    17
    4
    4
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Ottawa
Top Contributor
68 reviews 68 reviews
43 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
“Come Hungry: They're Generous”
3 of 5 stars Reviewed October 15, 2013

Ferrari's is a fairly pleasant venue for an evening of generous Italian cooking. It will not wow you but it will satisfy you. Observations from our evening:

We opted for the antipasto platter. We made our six selections. It was fresh, flavourful & very generous. Our waiter asked if we wished a main course. We likely should had stopped after the app but we carried on.

Our mains consisted of lobster risotto & squash ravioli. Both were well presented, bursting with freshness & again generous. We found the quality of the mains very satisfying.

Wine was modestly priced and the selection vast.

Service throughout was attentive and polite.

Really no complaints, but don't expect the restaurant to push any culinary boundaries. We were at a convention and just about everyone made it to Ferrari's during their stay. All gave it positive reviews. Satisfy a client, satisfy a date at Ferrari's.

  • Visited September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Senior Contributor
22 reviews 22 reviews
22 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Excellent Food, Inattentive/Slow Service”
5 of 5 stars Reviewed September 25, 2013

I have visited this restaurant twice in the past year, and both times have had the same experience. While very friendly, the service was slow and inattentive. The food, atmosphere and value was excellent, so therefore I would recommend the restaurant regardless.

  • Visited September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Senior Contributor
22 reviews 22 reviews
3 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“Overprice so-so food, with bad customer service!”
2 of 5 stars Reviewed September 21, 2013

We came here twice. The first one, my friends took me here for my birthday. We like the restaurant (nice upscale atmosphere), and while the price is a little on the high-side, we thought the food was OK (not bad, not excellent). The pasta was slightly overcooked. So I thought I will give them another try since it is really close to my house.

This time, the two of us came here for dinner. But our experience went from OK to bad, really bad. While our opinion on their food stays the same (trust me, you can find much better Italian food around this area with less price), the customer service was awful. To make the story short, the attitude of the waiter was not great and while we made the complaint (nicely) to the manager, oh boy, he was even worse and was really rude to us. This has been over a year ago and we haven't gone back to this place since then (and we won't). I hope he no longer works there because bad customer service is a bad business and won't make people come back to your restaurant.

  • Visited October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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Denton, Texas
Senior Contributor
43 reviews 43 reviews
25 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
“Good food but avg service”
4 of 5 stars Reviewed September 2, 2013

Made reservations for restaurant week and to celebrate our son's birthday.
Arrived on time and they had lost our reservation. Saturday night and place was full.
Waited in the bar for 50 min. When seated service was slow all night.
Food is good and atmosphere of restaurant is very nice.
For an Italian restaurant food and wine pricing was expensive.
The owner did provide one free bottle of wine for their mistake.
That was nice.
They have a policy of not serving table bread until you place your order.
I found this a little strange since we wanted to sip our wine and talk a little before
ordering.. Apparently they haven't been to Italy.

  • Visited August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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