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“Accommodated our bad situation and made it 1000x better” 5 of 5 stars
Review of Hilton Garden Inn DFW North Grapevine

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Hilton Garden Inn DFW North Grapevine
3.0 of 5 Hotel   |   205 West State Highway 114, Grapevine, TX 76051   |  
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Ranked #6 of 18 Hotels in Grapevine
Oklahoma City, Oklahoma
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Accommodated our bad situation and made it 1000x better”
5 of 5 stars Reviewed August 5, 2014

We were stopping in Grapevine at the end of our long road trip from Galveston. We booked a late check in at a neighboring hotel and when we arrived at the location, it was dirty and downright unsafe(exposed electrical outlets) After spending over an hour trying to get a clean decent room at the other hotel, we were finally refunded and we walked across the parking lot and we're able to book a room at the Hilton Garden Inn after midnight. The front desk clerk was more than accommodating. She saw our infant son in my arms and asked if we'd like a crib for our room. Offered us late night dining options in the area(even gave us a map) and gave us a late check out. The beds were very comfortable, the room spotless. We all got a much needed good night's rest. At the end of the entire experience, we got a better room, better service, for a lot less $$. The Hilton Garden Inn in Grapevine will forever be our halfway stop. Thanks for making lemonade out of our lemons!#

Stayed June 2014, traveled with family
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234 reviews from our community

Traveler rating
    137
    67
    19
    7
    4
See reviews for
57
37
13
93
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed July 31, 2014

Overall standard to a Hilton Garden Inn. Stayed July 2014. Had such problems with the room keys needing to be re-keyed and had a problem with the morning shuttle service but overall if you talk with management, they try and get the job done right

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Wetumpka, United States
1 review
5 of 5 stars Reviewed July 30, 2014

My husband and I were in Dallas, Tx for a family reunion and we stayed at the Hilton Garden Inn in Grapevine and it was a great place to stay.....our stay was excellent from the time we checked in until we checked out....I give the the overall hotel experience a perfect "10".....

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Golden, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 28, 2014

Typical HGI property, clean, in good repair with a friendly staff. Close to DFW airport ( 15 minutes away?) but far enough away I couldn't hear aircraft noise. 24 hour shuttle to DFW BUT always call to confirm since these things can change.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Bedford, United States
1 review
4 of 5 stars Reviewed July 23, 2014

We went there to get out of the house for a night and it was well worth it. The indoor pool was heated to the perfect temperature. The staff was friendly and helpful. Check in was quick and easy. It was only one night but seeing my two kids having so much fun swimming made it worth it.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Oklahoma City
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 22, 2014

This hotel has the friendliest professional staff, and the rooms are brand new- clean and fresh. The location to Grapevine was a new location for me but it has a lot to offer in the area. I didn't have dinner there but there are nice restaurants nearby.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graham, Texas
Top Contributor
126 reviews 126 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 19, 2014

This was our first time at this hotel and we will be back. Friendly staff, very clean and room was large and comfortable. No complaints. Price was right. For those on TA complaining about the charge at breakfast, it is more like a restaurant with food cooked to order. Highly recommend.

Stayed July 2014
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Additional Information about Hilton Garden Inn DFW North Grapevine

Address: 205 West State Highway 114, Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Grapevine
#5 Business Hotel in Grapevine
#8 Family Hotel in Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn DFW North Grapevine 3*
Official Description (provided by the hotel):
The Hilton Garden Inn DFW North Grapevine hotel is very near the dining, wineries, and shopping venues of historic downtown Grapevine, and just three miles from DFW International Airport. Enjoy complimentary shuttle service to and from the airport, and to all locate attractions within five miles. We offer complimentary high-speed internet. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Host a meeting in 2,000 sq. ft. of space, and use our business center and fitness centers. ... more   less 
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Also Known As:
Hilton Garden Inn Dfw North Grapevine Hotel Grapevine

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