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“Great experience. Enjoyed every interaction with the employees” 5 of 5 stars
Review of Hilton Garden Inn DFW North Grapevine

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Hilton Garden Inn DFW North Grapevine
3.0 of 5 Hotel   |   205 West State Highway 114, Grapevine, TX 76051   |  
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Ranked #4 of 18 hotels in Grapevine
Rancho Cucamonga, California
1 review
“Great experience. Enjoyed every interaction with the employees”
5 of 5 stars Reviewed February 28, 2014

I was there November 2013 for a Suit Expo. I had an event and rented their ballroom there. To begin with, Chris was very helpful in accommodating what I needed to make this a successful event. As soon as I got there, Jeff along with other employees were very welcoming and attentive.
I was there for 4 days and enjoyed every single interaction with all of the employees.
Everyone was helpful and kind.

I thoroughly recommend everyone to stay here or have an event at their ballroom. You will not regret it!
Look forward to visit this hotel again soon.

Thank you everyone at HGI DFW North Grapevine!

Your satisfied customer,

Agie Sihotang

Room Tip: Ballroom is great. All the rooms are great also!
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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218 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Tyler, United States
1 review
3 of 5 stars Reviewed February 26, 2014

The service was great. Check in/out easy. Nice room size and amenities. The beds are rock hard so you won't sleep unless you prefer that. The continental breakfast included is not impressive. You can eat well if you pay for dining room. Proximity to restaurants is great.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Monica T, General Manager at Hilton Garden Inn DFW North Grapevine, responded to this review, April 7, 2014
Thank you for your response. We are fortunate to be located with in walking distance of several restaurants and have a wonderful Garden Grill open for breakfast and dinner in the hotel. Did you know you can choose your snooze on our Garden Sleep System beds? All of our beds have two dials that can adjust to select the perfect level of comfort, from soft to firm, for a personal pressure-free night's sleep. We will continue to work with our housekeeping staff to insure the pressure controls are reset to 4.5 which is our optimum level setting after every guest checks out.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 25, 2014

Only issue is the poor signage in locating access to hotel parking at night. Good bed, nice room accommodations. Pool was clean but tiled deck slippery. Exercise room adequate and convenient but room too hot. We had to have our key cards re-magnetized twice.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas Texas
Top Contributor
82 reviews 82 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 23, 2014

Nice hotel, good food, but take a wrong turn down the wrong hallway, and you're in a pickle! Sometimes folks can help you but sometimes they too are lost and dazed. Overall, not a bad choice--especially if you don't need to navigate the corridors.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Minneapolis, Minnesota
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2014

We have stayed at various Hilton Garden Inns across the country. This is the best. Our international flight was cancelled out of DFW and we were looking for a place to stay on short notice. We were traveling with three children ages 3,5, and 7 (they loved the indoor saltwater pool). Airline vouchers are basically worthless and are not conducive to a good night's rest so we called around and were able to get a room at this location. It was a Friday night so the business travelers had left for the week. The Hotel is very clean and comfortable. From the shuttle bus operator, to the bartender, to the chef, the staff was fantastic. If you have never had the opportunity to stay here, make it a point to. Normally, I will not stay at a hotel for the food. This place makes it easy. The food is much better than the majority of mid to high priced chain restaurants. No need to venture out to the plethora of chains in the vicinity. I feel I should be writing a restaurant review. Hilton Garden Inn is a great model and this place does it right.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Durham, United States
1 review
5 of 5 stars Reviewed February 20, 2014

This was my first experience at a Hilton Garden Inn and I was definitely pleased. I would recommend this particular hotel to everyone! The staff was courteous and helpful, the room was clean, comfortable and spacious. I wasn't familiar with the Grapevine, TX area so it was a little challenging trying to follow the GPS. Apparently there has been some recent highway construction, causing me to miss my exit.

  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Pittsburgh, PA
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 18, 2014

My wife and I booked a suite. The room was comfortable, clean, and generally quiet despite being close to the airport. The breakfast was good. Wireless internet was solid. One could even buy dinner and drinks at the hotel. The shuttle was useful getting to Grapevine, which is a neat old town with many good eateries!

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn DFW North Grapevine

Address: 205 West State Highway 114, Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Grapevine
#3 Business Hotel in Grapevine
#8 Family Hotel in Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn DFW North Grapevine 3*
Official Description (provided by the hotel):
The Hilton Garden Inn DFW North Grapevine hotel is very near the dining, wineries, and shopping venues of historic downtown Grapevine, and just three miles from DFW International Airport. Enjoy complimentary shuttle service to and from the airport, and to all locate attractions within five miles. We offer complimentary high-speed internet. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Host a meeting in 2,000 sq. ft. of space, and use our business center and fitness centers. ... more   less 
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Also Known As:
Hilton Garden Inn Dfw North Grapevine Hotel Grapevine

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