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“Great customer by Megan.” 5 of 5 stars
Review of Super 8 Grapevine/DFW Airport Northwest

Super 8 Grapevine/DFW Airport Northwest
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Super 8 Grapevine/DFW Airport Northwest
2.5 of 5 Hotel   |   250 E. State Hwy 114, SE corner of Hwy 114 & Main St., Grapevine, TX 76051   |  
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Ranked #8 of 18 Hotels in Grapevine
Grapevine
1 review
1 helpful vote 1 helpful vote
“Great customer by Megan.”
5 of 5 stars Reviewed July 17, 2014

I was so impressed and Megan she's very professional yet very sweet very helpful. The hotel is nice the price is right the rooms very maid service great I can tell you work hard to keep this nice hotel your reputation is great in my opinion I would recommend it to anyone especially because of her.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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401 reviews from our community

Traveler rating
    207
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Cascais, Portugal
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 16, 2014

This hotel is a good choice if you have to overnight in Dallas, as we had to.
The free shuttle to/from the hotel is rather convenient, even though because our flight was late, there was no shuttle at all when we for there (stops at 11pm, I think), so we had to take a taxi that, actually, ripped us off (normally that would not happen, but since American Airlines managed to make a one stop flight into a 3 stops one - London, Chicago and finally Dallas -, I couldn't care less and just wanted to get to the hotel).
The rooms are ok, the breakfast is decent and the staff is kind.
There's also a free shuttle to places around, which is also very convenient.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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Abilene, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 15, 2014

We have an early flight for my son in the AM. Checked out reviews and decided to try this. Courtney checked us in and took great care of us. We mentioned we were going to try Carabas which is near by for dinner. She had a coupon for a free appetizer she gave us. The room was clean and fresh smelling when we were in. It isn't fancy but it isn't shabby or dirty. We loved chilling in the pool after dinner and tomorrow we are 5 min from DFW airport. Lots of convenient shopping and dining near the hotel. Staff were all friendly and I am not afraid to have my vehicle parked out side. I would recommend this to my friends. The only draw back is that the mattresses are a little basic but still comfortable and most importantly clean. I am a germ freak but this hotel is clean. Our AC works great and is keeping us chilly.

Room Tip: First floor near exits are very convenient. It is quiet here even though we are on a major highway.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Woodway, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed July 15, 2014

We stayed here the night before flying out early from DFW on vacation. We used the hotelnparking website to book our room because we were looking for a place to leave our car while we were gone.

Easy check-in with friendly staff, free internet, free continental style breakfast (cereal, waffles, yogurt, fruit, sweet rolls, juice, milk and coffee), clean room, nice pool and free shuttle to and from the airport which was minutes away. Best of all we were able to leave our car for 14 days at the hotel which saved us a lot of parking fees. When we got back from our trip, we got our bags and called for the shuttle. It arrived in about 10 minutes, took us back to the hotel and we were on our way home in no time!

The hotel was very quiet and our room had a wonderful recliner that I enjoyed while reading and watching TV in the evening. The bed was a bit harder then I like and the decor is a little dated, but overall just perfect for what we needed.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 15, 2014

I was in town from Spring TX unexpectedly and did not have the time to make reservations before I came. I was able to walk right in to Super 8 and Megan was able to get me in to a room straight away! She was so kind and helpful, which is something that is so valuable these days! I will definitely recommend this hotel to friends and family. The free breakfast was a great bonus!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed July 15, 2014

SUPER 8 IN GRAPEVINE TEXAS IS THE BEST! I arrived and was so tired from my drive. The front desk clerk Megan was super helpful, down to earth (great customer service) got me right in my room. And then to top it all off the breakfast was really good to be a complementary! The cinnamon rolls are sooo good! Can't wait to stay again, I will definitely recommend my family and friends! :)

Stayed May 2014, traveled with friends
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Houston, Texas, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 8, 2014

When I arrived, my reservation could not be found. Instead of making me wait, Megan vowed to "get me in a room" and straighten out the ordeal with Hotels.com later. To make matters better, she was also juggling multiple parties at the front desk and handling phone calls. Her demeanor during all of this was second to none. Every day when I passed by, she was always extremely busy, but still maintained the sweet spirit that makes her the best. This was my 3rd stay in cities within 3 weeks and I wouldn't even bother to recommend the first two places. I highly recommend this Super 8 and it's all due to the customer service qualities that Megan possesses. The room was clean and comfortable. Thanks again!!!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Grapevine/DFW Airport Northwest

Address: 250 E. State Hwy 114, SE corner of Hwy 114 & Main St., Grapevine, TX 76051
Phone Number:
Location: United States > Texas > Grapevine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Grapevine
#4 Family Hotel in Grapevine
#5 Romantic Hotel in Grapevine
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Super 8 Grapevine/DFW Airport Northwest 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Super 8 Grapevine/DFW Airport is a clean and friendly hotel at a great value. We provide FREE shuttle service to DFW Airport, the Gaylord Texan, Grapevine Mills Mall, Historic Downtown and many shops and restaurants. The following are included for FREE: delicious breakfast, wireless internet, fitness center, business center and private outdoor pool. There are several restaurants within walking distance. ... more   less 
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Also Known As:
Super 8 Grapevine/Dfw Airport Northwest Hotel Grapevine
Super Eight Grapevine
Super 8 Hotel Grapevine
Grapevine Super 8
Grapevine Super Eight

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