This is our company's preferred hotel when on business here and I have been here at least a half dozen times the past 2 years. I have always found the staff to be wonderful. Yes, it's not the newest latest greatest place but it is clean, pleasant and enjoyable. I had to stay at a competitor down the road one time because the Hilton was booked and I missed the Hilton for numerous reasons. I utilize the airport shuttle and they are timely and efficient. The breakfast bar is fantastic and thankfully included in our room package. The bar off the lobby has decent food and is reasonable and very convenient when you arrive late and just don't want to go out for a bite and a beer. I have no complaints after numerous visits!