My husband and I flew to Dallas from Chicago to go to Cowboy Stadium for Monday Night Football. We arrived at the hotel at 11:30 a.m., and expectedly, our rooms weren't ready, but the concierge was a gem and held our luggage for us. We were told that we'd recieve a call from the front desk when our room was ready. We understand they had their hands quite full with a very full hotel.
Unfortunately, our room was never ready before we had to leave for the stadium at 5 p.m., but the staff was amazing and helpful. I was able to shower and get ready in the women's locker room area (beautiful, clean, well-maintained) and again, check my luggage again. We each had a drink, courtesy of the hotel, in the on-site bar/restaurant before we left for the game.
We didn't get back to the hotel until after 1 a.m., and YAY! rooms were ready. Worth it! Very clean, and the bed was so comfortable. I enjoyed the shower, and didn't want to get out...probably one of the best of the hotels I've stayed.
We'll be back in Dallas again in a couple of months, and probably again several ties next year. I look forward to staying at this hotel again because of the wonderful staff. I'm sure next time it won't be so chaotic, lol. GO BEARS!