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“Excellent place for meetings” 5 of 5 stars
Review of Hilton DFW Lakes Executive Conference Center

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Hilton DFW Lakes Executive Conference Center
4.0 of 5 Hotel   |   1800 Texas 26, Grapevine, TX 76051-9641   |  
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Ranked #3 of 18 Hotels in Grapevine
Certificate of Excellence 2014
Portland, Oregon
Top Contributor
137 reviews 137 reviews
50 hotel reviews
Reviews in 67 cities Reviews in 67 cities
71 helpful votes 71 helpful votes
“Excellent place for meetings”
5 of 5 stars Reviewed November 18, 2011

The location is maybe 15 minutes from the airport and the shuttle will pick you up and drop you off for free. The staff was kind and helpful at every turn and my room was great. Their meeting facility is top notch and the food they serve was excellent. Who would have thought you would have some of the best tilapia in Texas? Yes...it was here! I would stay here again with no hesitation.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review, November 29, 2011
Dear Chianti_girl24,

Thank you for the Excellent ratings in your review. We appreciate you commenting on the kindness and helpfulness of our staff. We are very proud of our team members and the work that they do to make this a “top notch facility.” We look forward to your next visit!

Kind regards,
Steve Haley, CHA
General Manager
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513 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed November 6, 2011

Stayed here 3 nights for a business conference. Disappointed about the rooms with only two doubles. I don't know if they offered kings; would have preferred one though. Hotel is clean, has a friendly staff. I had two breakfasts, two lunches, and one dinner at the hotel. Food was average, nothing great. Hotel is just a couple minutes from DFW; free shuttle available. Would have no problem staying here again.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review, November 10, 2011
Dear kp017,

Thank you for taking time to share your comments about your recent stay with us. We appreciate your acknowledgment of our property’s cleanliness and the friendliness of our staff. We make sure to pass these comments on to our team members! Looking forward to our next opportunity of having you with us.

Kind regards,
Steve Haley, CHA
General Manager
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Ann Arbor, Michigan
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 1, 2011

We were there for the 2011 World Series as part of a large group. From check-in to check-out or needs were met. We could not have asked for a more pleasurable stay.

The only negative might have been the auto door closures that caused doors to SLAM when exiting. When trying to sleep slamming doors were disruptive.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review, November 10, 2011
Dear kitcor,

We truly appreciate the time you took to comment on your recent stay. So glad to hear it was pleasurable! Your group brought great energy and enthusiasm to the hotel during the World Series, and we enjoyed serving you during your time here. Let’s do it again next year!

Kind regards,
Steve Haley, CHA
General Manager
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Madison, Wisconsin
Top Contributor
52 reviews 52 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 12, 2011

This is a 5-star quality hotel with some great amenities. We stayed there over a weekend for my nephew's wedding; the reception was held at the hotel (everyone was very happy with this choice). The fitness center is excellent, plus swimming pool, tennis courts and very nice outdoor grounds. Conference facilities are present, and although the hotel presents itself for business, it is setup great for weddings :), and excellent for families (e.g., along with above, they have fishing poles and tackle boxes to check out for the outside pond). Everything is very clean, the service is excellent, and beds are very comfortable. We enjoyed the restaurants at the hotel. The only (minor) negatives were the bathrooms in the rooms we were in. The sink area was a bit small, and not separated from the toilet and shower/bath. And as is common with higher priced hotels (not that that makes it ok), breakfast is not included, nor is internet hookup ($10 more per night). These extra costs add up, and detract from a pleasant stay. Even so, this was a very nice hotel and we're looking forward to a return visit.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review, October 27, 2011
Dear madcg,

We are delighted to hear that you enjoyed your nephew’s wedding and all of the amenities available on our 40 lakeside acres. Was the wedding outside on the knoll overlooking the lake? That is such a beautiful setting!

Our housekeepers and chefs were very excited to read your comments about the cleanliness of our facility and how much you enjoyed the restaurants. I am pleased that you chose to rate our service so highly as well. We make it our goal to provide outstanding service to every guest and create memorable stays. We look forward to your return.

Kind regards,
Steve Haley, CHA
General Manager
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Washington DC, District of Columbia
Top Contributor
277 reviews 277 reviews
75 hotel reviews
Reviews in 102 cities Reviews in 102 cities
270 helpful votes 270 helpful votes
5 of 5 stars Reviewed September 30, 2011

As noted by some other reviewers, and as its name suggests, this hotel is oriented toward business travelers. In spite of that, and in spite of the fact that we were not traveling on business when we stayed there, we enjoyed it. I give it an excellent rating, because I think they hit the mark very well, in providing quality accomodations and service at the price charged. Was it a luxury 5-star hotel? No, but then that is not what they are going for, and a luxury 5-star would have been much more expensive. However, for a clean, full-service, efficient business hotel, with excellent staff and close proximity (with shuttle service) to DFW and the other things we wanted to access in the area, we felt like $160/night was a very good rate. Our room was a pretty standard Hilton room, but was very clean and everything worked as expected.

Room service was prompt, is available all night, and the food was not bad. Had lunch one day in the Vineyard restaurant on site, and the southwest chicken salad was quite good, along with very good service.

If you want to do some shopping, another plus is that Grapevine Mills mall is just across the street.

I want to give a special mention to the staff, all of whom were very friendly and helpful, without exception.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review, October 11, 2011
Dear Spyderwood,

Thank you for posting your candid review of the Hilton DFW Lakes. We are delighted that you discovered the abundance of choices our hotel offers for the leisure guest as well as the business traveler, and our chefs were thrilled to see that you enjoyed some of their new creations! We all look forward to your next visit.

Kind regards,
Steve Haley, CHA
General Manager
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Wichita Falls, Texas
Top Contributor
237 reviews 237 reviews
81 hotel reviews
Reviews in 86 cities Reviews in 86 cities
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed September 29, 2011

Stayed three nights for national meeting. Great hotel for hosting large meetings, the staff and facility was perfect. The additional activities onsite and off are great, this a Hilton property to be proud of, keep up the good work!

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review, October 11, 2011
Dear Travelnow39,

We appreciate you taking the time to share your feedback. Indeed, we are proud of our staff, facilities, and great activities. We hope that you will have a chance to visit us again soon!

Kind regards,
Steve Haley, CHA
General Manager
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Mabelvale, AR
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 23, 2011

This hotel is visually stunning - the decor is incredible, the staff is super friendly and helpful and they have first rate meeting facilities. They can certainly handle a crowd. Our meetings were held in a vast auditorium that rivaled any I've seen on a college campus. The food was amazing too and doled out in heaps!!

Room Tip: There are two towers so specify if you need to be near other parties.
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review, September 30, 2011
Dear Commissar007,

Thank you for posting your thoughtful comments and giving us an opportunity to share this positive reinforcement with our staff! We are so proud of the work our team members have done to create memorable experiences for our guests. Their efforts to give the very best service each and every day have helped us to be ranked #21 in Overall Service according to Hilton’s rating of their 294 hotels in the Americas! Whether your future plans bring you to DFW for business or leisure travel, we look forward to welcoming you back to the Hilton DFW Lakes.

Kind regards,
Steve Haley, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton DFW Lakes Executive Conference Center

Address: 1800 Texas 26, Grapevine, TX 76051-9641
Phone Number:
Location: United States > Texas > Grapevine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Grapevine
#1 Business Hotel in Grapevine
#5 Family Hotel in Grapevine
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton DFW Lakes Executive Conference Center 4*
Number of rooms: 393
Official Description (provided by the hotel):
Not your average DFW Airport hotel. Hilton DFW Lakes is a welcome respite from the traditional Dallas / Fort Worth hotels. Discover a spectacular retreat for work and play at our Grapevine hotel. From golf, fishing and tennis, to first-class venues for executive retreats, we've got it all on 40 lushly landscaped, lakeside acres. Our award-winning Dallas Fort Worth hotel resort features a refreshing blend of spacious accommodations, limitless recreation, and unmatched conference facilities. So relax and set your own pace. Whether you're looking to escape, connect, or meet somewhere in between, our Dallas DFW hotel makes it easy with its ideal setting. ... more   less 
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Also Known As:
Hilton Dfw Lakes Executive Hotel Grapevine
Hilton Hotel Grapevine
Hilton Grapevine
Grapevine Hilton

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