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“Excellent Stay With Extended Family!” 5 of 5 stars
Review of Hyatt Place Dallas/North Arlington/Grand Prairie

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Hyatt Place Dallas/North Arlington/Grand Prairie
3.0 of 5 Hotel   |   1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")   |  
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Ranked #4 of 20 Hotels in Grand Prairie
Cape Coral, Florida
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
“Excellent Stay With Extended Family!”
5 of 5 stars Reviewed April 20, 2012

We stayed here with my sister in-law, our two children, her two children, and her teenage daughter's friend. All three adults, 3 young children, and 2 teenagers were happy. You really can't ask for much more than that, can you?

The only thing I could criticize would be breakfast. In general, Hyatt Place does not have a great continental breakfast if you are traveling with children. Free waffles would be greatly appreciated. I'm hoping they switch Hyatt Place to the new Hyatt House type of breakfast "buffet"!

Hyatt rarely disappoints! Thank you!

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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105 reviews from our community

Traveler rating
    41
    34
    15
    7
    8
See reviews for
27
14
6
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Atlanta, Ga
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 20, 2012 via mobile

I have stayed in Hyatt places almost 15 nights in the last 45 days.
They always have a great breakfast and great customer service.

That was not the case here. I brought my family here for vacation and was not happy Customer service was non- existent and the breakfast was only cold cereal and pastries.

Stayed March 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2012

We stayed one night at this hotel and everything went well. We arrived late and the check in was smooth with a friendly receptionist. We had no problems. The room was clean and large. It had a king size bed, a 42" flat screen TV, a fridge, a work desk, and a separate area with a couch. The work area had plenty of outlets that were easy to get to so you could not only plug in your laptop but could also charge up your phone, your itouch and anything else that might need charging up all at the same time. In other words there were more outlets here than you normally see at a work desk. You got free wifi too. Continental breakfast came with the stay and it had what most continental breakfasts have, muffins, sweet rolls, fruit, cereal, oatmeal, milk, coffee, and different kinds of juices. If you wanted to order something else that was hot--waffles, eggs, etc. that was available for a cost. The location is almost directly across the street from Six Flags Over Texas so I could see this as being a big plus when the park is open. All in all the stay was pleasant and problem free. I would stay here again, especially with the price being so reasonable.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Top Contributor
190 reviews 190 reviews
27 hotel reviews
Reviews in 45 cities Reviews in 45 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed February 13, 2012

I was immediately impressed when we arrived in our room because the hotel "remembered." Frequently, we make requests without our reservations that are somehow misplaced, or ignored. That didn't happen here. We requested extra pillows, and extra coffee. Both were waiting for us in our room upon arrival.

Customer service got another star for the resolution of a problem. As it turns out, the problem was ours. We misunderstood the AARP discount we expected to received. The manager on duty, Jackie, politely pointed out the error, and then gave us the discount anyone, even though she was in no way obliged to do so. That was just the start. All throughout our stay, every member of the staff was very friendly, very nice, and very accommodating. We were very pleased.

Overall, the hotel is in a good location between Fort Worth and Dallas, right along I-360 with easy access to I-30 making trips to either or both destinations into short trips. The hotel itself is not lavish, but it is neatly, and attractively decorated, and, for the most part, very clean. They do a pretty good job of vacuuming, and picking up after guests. I noticed some rough edges - like cracks, scrapes, and incomplete caulking - but those types of things can be expected in a busy building. There was nothing too drastic, and most are hardly worth mentioning.

We liked that the room price also included Wi-Fi access at no additional charge, and Continental Breakfast. The internet was easy to access, and quick enough for most people's need. The Continental Breakfast offered a variety of cold cereals, in addition to oatmeal, milk, orange juice, tomato juice, apple juice, coffee, decaf, tea, whole wheat bread, white bread, white English muffins, white bagels, small cupcakes, danish, fresh fruit, grapefruit. It was very adequate with enough variety to suit most tastes and desires. Patrons can also order anything they want separately from the 24/7 menu. They don't have room service, but patrons can go to the lobby, and get just about anything they want any time of day. Just note that they do not have pitchers for coffee. Any coffee you want, either in the room or in the lobby, will be by the cup.

The room and bed were a good size for the price. There was plenty of space in our room to easily accommodate four people, or a family with two kids. I liked the sitting area in the room that gave the sense of almost being a "suite."

Our room had a very large, flat screen TV that was easy to work with easily accessible and visible connections for other devices located conveniently on the wall. There were plenty of conveniently located electrical plugs to satisfy all devices. I will note that the refrigerator in our room did not work very well. It was running, and I do not know what the problem was, but we could not get it to get very cold at all. Fortunately, we were not caring any perishables, and only needed the fridge to cool some beverages for us. Instead, we just used ice from the ice machine.

All in all, it was a great place to stay that I would both recommend it to anyone who asked, and return to in the future. I could not be happier.

Room Tip: Check for AAA, and AARP discounts. The food in the lobby is decent, but, after that, the only reall...
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Warwick, NY
Top Contributor
79 reviews 79 reviews
30 hotel reviews
Reviews in 42 cities Reviews in 42 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed February 8, 2012

This property is clean, comfortable, and convenient to Dallas without being too far away. Recommended.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Shelton, Connecticut
1 review
4 of 5 stars Reviewed November 8, 2011

I stayed for a week at the Hyatt because of work and this was by far one of the best stays ive had at a hotel. the rooms are very beautiful, its more like a mini apartment then hotel room - its very spaceace, except for the bathrooms they are a bit small but its not that big of a deal. the hotel was overall very clean. the staff was very nice. i only ate at the hotel one night and the food was good but since i was in texas for the first time i preferred to eat out. they did provide breafast which i also did not eat because i was always running short on time, but i did see many people eatting. one of the best things about the hotel was that they provided a shuttle service anywhere within a 5miles distance from the hotel and it ran up until 10pm this was a great service which veryone from my company took full use of- beats paying out of pocket for a taxi. Also the staff was very friendly and helpful - also the pool clsoes at 10 but they would let us stay until about midnight since we were just hanging out not making noise. over all i really enjoyed the hotel only complains is bathroom a little small and gym could be better.

Room Tip: ask for a hotel with two beds instead of one - room is a little biggar and it gives you more closet...
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  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 9, 2011

Hyatt never skimps on the customer service. They are always pretty excellent. We were also here for the Rangers Detroit game. We made use of the free shuttle service to the stadium which was GREAT. Unfortunately the game ran over and the shuttle service stopped at 11pm so we couldn't catch it back. The rooms were very clean, they always are. Typical of all Hyatt Place's, same layout etc etc. Carpet was pulled up in areas and there was a weird bulge in the floor my fiance kept tripping over but other than that everything was pretty good. I love how quiet these hotels always are. The hotel isn't within walking distance of anything but the shuttle made it worth it. Convenient to the highway. Check in and out was very swift.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hyatt Place Dallas/North Arlington/Grand Prairie

Address: 1542 North Highway 360, Grand Prairie, TX 75050 (Formerly "AmeriSuites")
Phone Number:
Location: United States > Texas > Grand Prairie
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 20 Hotels in Grand Prairie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/North Arlington/Grand Prairie 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hyatt Place Dallas/Grand Prairie Hotel Grand Prairie
Hyatt Place Grand Prairie
Grand Prairie Hyatt
Hyatt Grand Prairie

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