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“Great place” 5 of 5 stars
Review of BEST WESTERN Granbury Inn & Suites

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BEST WESTERN Granbury Inn & Suites
2.5 of 5 Hotel   |   1517 Plaza Drive, Granbury, TX 76048-2635   |  
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Ranked #2 of 14 Hotels in Granbury
Ft Worth Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Great place”
5 of 5 stars Reviewed July 22, 2013

We were there for a little R&R and we wanted to go the Grady Spears Line Camp for supper. The front desk people are spectacular. Especially Connie who went out of her way to make sure our stay was comfortable and quiet. I don't know who the kid was who worked the evening shift was, but as we were leaving to go eat there was a terrible rain storm and our car was a good ways from the front door. We stood there for awhile waiting for it to stop when he came up and offered to go get our car for us. He didn't have to and I didn't expect it. I handed him the key and pointed out where we were parked and he splashed into the parking lot and pulled our car up to the front door for us. Earlier that afternoon, we were leaving to go downtown and I saw a housekeeper in the hallway. I asked her to bring us some extra coffee to our room. As I got into the elevator I told my wife that we'd better stop at the front desk on the way back to get the coffee and was happily surprised when we returned to see that the housekeeper brought 4 bags of coffee. Now that's out of the way service you just don't expect to see when staying in a chain motel like that. We'll stay there again next time we want to spend the night in Granbury.

Room Tip: We stayed in room 301. Connie at the front desk recommended that we stay on the third floor since t...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGIS, General Manager at BEST WESTERN Granbury Inn & Suites, responded to this review, July 24, 2013
Thank you so much for the wonderful review! I will pass along the compliments to the staff. We are glad you enjoyed your stay and your visit to Granbury. We look forward to seeing you again! If I can ever be of assistance to you, please let me know. Thanks for choosing Best Western!

Lynda Notgrass
General Manager
817-573-4239
44579@hotel.bestwestern.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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169 reviews from our community

Traveler rating
    121
    24
    9
    8
    7
See reviews for
70
38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2013 via mobile

We thought the service was great. The rooms were very clean and the staff was very friendly. The breakfast was great! Our favorite part was eating the Texas shaped waffles.
My kids really enjoyed the pool. It was clean and big.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGIS, General Manager at BEST WESTERN Granbury Inn & Suites, responded to this review, July 22, 2013
Thank you so much! The Texas shaped waffles are always a big hit and quite tasty, we are glad you enjoyed them. We hope you will come back soon! If I can ever be of assistance to you, please contact me.

Lynda Notgrass
General Manager
817-573-4239
44579@hotel.bestwestern.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
166 reviews 166 reviews
47 hotel reviews
Reviews in 90 cities Reviews in 90 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed July 12, 2013

Chose this hotel for location near work site. Clean lobby which hosts full breakfast in the morning (breads, cereals, drinks, dairy, and eggs/bacon/biscuits, and waffles) Clean, comfortable rooms with interior door entry. The remote was found in a bag that denoted it was refreshed - hadn't thought about remote controls being sanitized but it makes sense! Easy, plentiful parking. About 3-miles to the H.E.B. and/or Kroger and WalMart.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGIS, General Manager at BEST WESTERN Granbury Inn & Suites, responded to this review, July 15, 2013
Thank you so much for the great review! We are glad you enjoyed your stay with us and hope to see you again when you are back in Granbury. If I can ever be of assistance to you, please feel free to contact me.

Lynda Notgrass
General Manager
817-573-4239
44579@hotel.bestwestern.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frisco, Texas, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 8, 2013

The room was clean and nice. The breakfast was good for what you pay. Nice hotel to stay with your family. We will be back in the future. Did not get to try the pool with the kids so cannot comment on it. My husband and I normally stay at the Inn on Lake Granbury but had the kids with us this time.

Stayed July 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGIS, General Manager at BEST WESTERN Granbury Inn & Suites, responded to this review, July 10, 2013
Thank you so much for staying with us! We are glad you enjoyed your stay and look forward to seeing you again.

Lynda Notgrass
General Manager
817-573-4239
44579@hotel.bestwestern.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruth ms
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 6, 2013

Great rate and a wonderful hotel staff. The front desk went over and above to make my trip experience nice. They were always at the front desk to help when they could. The breakfast was good but the coffee was great. I have always thought the hotels could improve on their coffee, not this place they are doing it right. The room was nice and clean and they are pet friendly. Best Western gave me a discount because I was there for medical problems with my parents that live in a center nearby... No other hotels would do this. They all wanted 70 and up per night. And I was staying a week. Thank you Best Western for your hospitality and a great room at a great price. AJ

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGIS, General Manager at BEST WESTERN Granbury Inn & Suites, responded to this review, July 8, 2013
Thanks AJ for the awesome review! We are so glad you enjoyed your stay and the Best coffee in Granbury! We enjoyed having you as our guest. If I can ever be of assistance to you, please feel free to contact me. Thanks again!

Lynda Notgrass
General Manager
1517 N. Plaza Dr
Granbury, TX 76048
817-573-4239
817-573-7682 fax
44579@hotel.bestwestern.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Angelo, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013

We had a family reunion 24/26th of May 2013...Hotel was VERY accommodating. Staff was excellent, breakfast was great, rooms were roomy and very clean... Our experience was fantastic. Kudos to Lynda Notgrass, mgr , Cynthia, Justin and entire staff. We voted to hold next year's reunion there again...So enjoyable when everything goes smoothly..

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGIS, General Manager at BEST WESTERN Granbury Inn & Suites, responded to this review, May 29, 2013
Thank you so much for the great review! We enjoyed your family staying with us and are looking forward to the next one. We are glad everyone had a great time! I will pass along the compliments to the staff as well.Thanks again for staying at Best Western Granbury. - L. Notgrass
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed May 22, 2013

This was my first stay at the Best Western in Granbury. On previous business trips, I stayed at the Granbury Hilton. My room at Best Western was as good if not better than my room at the Hilton - and at a lower price. Plus breakfast is included at Best Western, and it costs $11.95 at the Hilton. I will be staying at the Best Western again!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGIS, General Manager at BEST WESTERN Granbury Inn & Suites, responded to this review, May 23, 2013
Thank you so much for taking the time to send us a review! We really appreciate it. We enjoyed having you and look forward to your return. - L. Notgrass
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Granbury Inn & Suites

Address: 1517 Plaza Drive, Granbury, TX 76048-2635
Phone Number:
Location: United States > Texas > Granbury
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Granbury
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Granbury Inn & Suites 2.5*
Number of rooms: 57
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Also Known As:
Granbury Best Western

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