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“Victorian, First stay Check IN” 3 of 5 stars
Review of The Victorian Condo-Hotel Resort & Conference Center

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The Victorian Condo-Hotel Resort & Conference Center
2.0 of 5 Hotel   |   6300 Seawall Blvd, Galveston, Galveston Island, TX 77551 (Formerly Hawthorn Suites by Wyndham Galveston)   |  
Hotel amenities
Ranked #30 of 49 hotels in Galveston
Texas City, Texas
1 review
“Victorian, First stay Check IN”
3 of 5 stars Reviewed December 11, 2012

when I came to check in the front desk service provider named Deana gave me problems about my room that already that had been paid one night was paid by credit card and other night in cash these payments were made at least three to four weeks in advance I went through a lot of trouble of approx. 3o min. it was degrading in the presence of others in hotel lobby. This event took place on the December 7, 2012. Thank you Andrew Shepherd III

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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296 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Danish first
  • English first
  • Any
English first
Dallas, Texas
1 review
1 of 5 stars Reviewed December 8, 2012

We rented 3220. We did not get to see the place before renting. If we had we wouldn't have wasted our money. We got in and had to clean the pubic hair out of the bathroom sink, wipe the crud off the sink surface and the kitchen counter. The stove was dirty with caked food. Stains on the carpet. Towels dirty. There was pubic hair in the bed, and the pillow had an impression in it. Obviously not changed since the last person. Non-smoking unit - cigarette burns on furniture and we about aphixiated when we walked in due to smoke smell.Why should we have to clean a place prior to staying? No refunds? Rip off. Security guard? Was there when we checked in, not when we left 1/2 hour later. Gate open. Don't waste your money. Absolute filty place. Should be condemned.

  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhonda H, Front Office Manager at The Victorian Condo-Hotel Resort & Conference Center, responded to this review, December 13, 2012
Thank you for taking the time to comment concerning your stay at The Victorian.

Unfortunately, the unit in which you stayed, unit 3220, is not in our rental pool. At any given time, The Victorian has an average of 160 units in the rental pool. The remainder of our 330 units are permanently occupied or rented out directly by the owner or his/her agent. The owners who rent out directly are free to have whatever accommodations they choose in their units. They are also responsible for keeping their units clean and in good repair.

For the owners who opt to be in the rental pool, The Victorian sets strict standards by which the owners must abide. Specific requirements for beds, TV's, furniture, and other amenities must be met. Upkeep of these units is taken care of by our experienced Maintenance Staff; our top-notch Housekeeping Staff make sure that each unit is immaculate before a guest arrives. Each occupied unit gets daily towel exchanges and trash pick-ups. All of these services are included in the nightly rate.

We hope that you will give The Victorian another try. We are sure that you will be more than pleased with our rental pool units and the excellent service provided by each of our departments.
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Webster, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 8, 2012 via mobile

We arrived on Friday night a little late, from the website what we were expecting and what we got was not the same! The reviews online were all great. We stayed the weekend to attend the nutcraker ballet at the grand. The room had a weird smell when we arrived. The furniture is extremely outdated! We were expecting friends the second night so asked for a room that could accommodate 4 adults, and 2 children, the room we received was to small to allow that so our friends drove home. There was a bunk bed built into the hallway. The pool was nice it was heated. We did find various bugs in the room throughout of stay. The patio was large with a view what was the point. I am spraying of stuff for bedbugs just in case. I did mention to the front desk about the broken burner in the kitchen, the burnt out light bulbs, I asked the girl at the front if our room is the same as everyone else's she said that the owners just put the rooms in a rental pool. While why not make sure everything works before we check in. Considering that we made the reservations in October I really expected better. For the same amount of money there are nicer hotels in galveston, I posted pictures.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Vidor, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 3, 2012

Our stay at The Victorian Condo Hotel was really great. We were down for Dickens on the Strand and stayed that Friday and Saturday night. Check in was fast and courteous, we got a room with a great view, and check out was fast and friendly as well. The night desk clerk was super friendly and she had great suggestions on places to eat on the island (see review of Boudreaux's on the Bayou). Warning: Bring your own pillows! The rooms were nice for being an older hotel, but the pillows were horrible. The bathrooms had a bar of soap, a small tube of shampoo, and a hairdryer. The kitchenette includes small fridge, two-burner stove, sink, microwave, dishwasher, and coffee maker. It also has a few basic dishes. The patio was great, with a great view of the sea wall and hotel pool. We stayed in room 6204 for your reference.

Room Tip: Just about every room has some sort of view of the gulf!
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhonda H, Front Office Manager at The Victorian Condo-Hotel Resort & Conference Center, responded to this review, December 14, 2012
Thank you for taking the time to comment concerning your stay at The Victorian. We are glad that you had such a pleasant experience. That is our goal for all of our guests. We look forward to seeing you again soon!
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Granbury, Texas
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 14, 2012

My husband and I stayed at the Victorian several times in the 90's. Was and still is a great location, great view and good front desk. However, the Victorian needs a little updating and cleaning. Carpet is still the same and I know that the hurricanes have come through here. Definitely a slight smell from them. Floors should be fresh and mopped when you arrive, as well as the dishes provided. Otherwise, still a bargain and we will be back. Will just make sure to have cleaning supplies with us as this is a condo.

Room Tip: Spend the extra $10 to get a pool view. Definitely worth it.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 5, 2012

First time staying here. The view from balcony was awesome. Stayed in a one bedroom, small but nice. COLD A/C. Friendly people at front desk. Very convenient location, next to WalMart and Sonic.
We will be back.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawtell, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2012

My husband and I stayed here for our 10th wedding anniversary this past week. We stayed at the Victorian from October 24 throuth October 26, 2012 and stayed in room 3217. We enjoyed the cleanliness of the condo, the friendliness of the staff and the on-property restaurant with room service. We will definitely be making our Galveston stays at this condo in the future.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Victorian Condo-Hotel Resort & Conference Center

Address: 6300 Seawall Blvd, Galveston, Galveston Island, TX 77551 (Formerly Hawthorn Suites by Wyndham Galveston)
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotel in Galveston
Price Range (Based on Average Rates): $$
Hotel Class:2 star — The Victorian Condo-Hotel Resort & Conference Center 2*
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Also Known As:
The Victorian Condo-Hotel Resort And Conference Center
Hawthorn Suites Galveston
The Victorian Hotel Galveston
Galveston Hawthorn Suites

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