The first stay was with a hotel site, and the staff was so nice, giving me a bigger room than booked, however when I went back, I was out and out told a lie. I was told the hotel was sold out, and while one room was not released to me and housekeeping was finishing it, it was given to another party after they told me to wait for it. I was given the worst room in the house, and was told there were no other rooms for me. I found out from central reservations that it was another flat out lie, and I was treated as a second class citizen. I lost complete trust with the property, and felt they did not at all care for me as a guest because it was a discounted room rate.
I felt unsafe and unwanted there at all...dont stay here if you expect respect and first class treatment.
- Also Known As:
- The Tremont Hotel
- Wyndham Galveston
- Galveston Wyndham
- Official Description (provided by the hotel):
- The Tremont House Hotel Galveston is situated in the heart of the Strand Historic District. The Tremont House Hotel Galveston is located near many attractions such as The Bishop's Palace and Texas Seaport Museum. Taxis and rental cars offer travelers easy access to Galveston points of interest as well as to the airport. All rooms feature hardwood floors, 32" flat-screen TVs, and free Wi-Fi. Choose from queen or king size beds. Our Galveston hotel provides dinning options that are fresh, distinctive and delicious. On-site is the Tremont Café, which features Starbucks® coffee, pastries, a pizza oven, gourmet sandwiches, salads, soups and desserts. The Café serves breakfast, lunch and dinner as well as provide items for room service. Guests will find ample shopping and dining near the Tremont House Hotel Galveston. The hotel also offers a pool as well as access to the nearby Galveston Health and Racquet Club. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Wyndham, Expedia, Booking.com, Orbitz, Tingo, Venere and Travelocity so you can book your The Tremont House, A Wyndham Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.