I was a bit apprehensive at first staying here as i am new to the island but ice heard ita like the Alamo, you can't visit texas without getting the full effect of actually being there. We called a head to ensure our reservations for me and my elderly mother only to be rudely addressed on the phone by karlesha. She aas very short with me and seemed as if my slightest request was an inconvenience. Her rudness aside, the rest of the staff were amazing. Melanie was attentive, personable, and really wanted our stay to be perfect. We dined at the Grotto were chef K.Carter generously came out to allow my mother to personally compliment him on and excellent job on our food. Room service was excellent and timely although a bit pricey. The stores available are unlike any that we have seen in hotels! Cindy was amazing helping my mother one on one with their jewelry, she made us feel like celebrities! After a disappointing meal at flamingos we stoped in the gift shop and was pleasantly greeted by Melissa. She was very caring and intuitive. You could tell she enjoys what she does and is an excellent pick me up after a sour day. A beautiful play of relaxed and fun atmosphere through the entire hotel, after the first night it quickly became my home away from home! Thak you Tommy for al of you help and suggestions!!
- Official Description (provided by the hotel):
- The San Luis Resort, Spa & Conference Center is one of the Gulf Coast's finest beachfront properties offering a variety of luxury options. From Spa San Luis and the heated pool to its 40,000 sq. Ft. IACC conference center and magnificent gulf views, it's an ideal destination for vacationers, business travel and corporate meetings. Our AAA Four Diamond rated resort offers the finest in award-winning dining, overnight accommodations and first-class personalized and professional service. ... more less
- Reservation Options:
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- Also Known As:
- The San Luis Hotel Galveston
- San Luis Resort Galveston Texas
- San Luis Hotel Galveston
- San Louis Hotel Galveston