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“Impeccable service, top-notch property!” 5 of 5 stars
Review of The San Luis Resort

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The San Luis Resort
4.0 of 5 Resort   |   5222 Seawall Boulevard, Galveston, Galveston Island, TX 77551   |  
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Ranked #17 of 49 hotels in Galveston
Fredericksburg, VA
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
“Impeccable service, top-notch property!”
5 of 5 stars Reviewed December 28, 2012

This hotel is a lovely property. The staff could not of been nicer. From Reed, who checked us in, to Aurelia in The Cafe, everyone was so friendly and wanted to make sure you had a fantastic stay. The Christmas decorations were elegant and substantial. The lobby is beautiful. Our children loved the parrot. The rooms are very nice. We had 2 connecting rooms on the 14th floor. Every room has a Gulf view. They had comfortable beds, complimentary bottles of water, bathrobes, quality soaps, etc...all of the extra touches were included. The heated pool area is amazing, It rivals anything we have seen in Florida or the Caribbean. Cabanas, pool bar, lovely lounge chairs. It was rainy and dreary while we were there, but the property was so nice we were thrilled to be there. Convenient self parking if you don't want to use valet. The Cafe had a nice breakfast buffet. It was so nice that we researched who owned such a quality property. Now, it makes us want to frequent any Landry's establishment. Enjoy!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanLuisGM, Manager at The San Luis Resort, responded to this review, January 15, 2013
Thanks for sharing feedback about your recent stay with us! I'll be sure to pass along your compliments to Reid and Aurelia. We hope you'll return to stay with us again soon- and that the weather will cooperate more for your stay!

Regards,
Elizabeth Himes
Brand Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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729 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • English first
  • French first
  • Spanish first
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English first
The Woodlands, Texas
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2012

We have stayed at the San Luis many times and enjoy the property so much. The hotel was beautifully decorated for the holidays. We had a fun mid-December getaway. The staff members were friendly and helpful. Thank you Melonee and Juan and the valet staff for some good recommendations. We are looking forward to visiting a few times next year!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanLuisGM, Manager at The San Luis Resort, responded to this review, January 15, 2013
We're so glad you were able to spend the holidays with us and look forward to having you return again soon.

Regards,
Elizabeth Himes
Brand Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2012

My husband and I stayed at San Luis on Dec. 14th and 15th, 2012. It was our first time staying at the San Luis. We used your valet parking. Tobias in valet parking was very helpful and friendly. We had a bad experience at another hotel with valet parking, but he assured us that we would not have a problem leaving our car with him. When we checked in on Dec. 14th TaShawna was very courteous and informative about the hotel and what it offered to it's guests. We stayed on the 14th floor. Our room was really nice and we loved our view from the balcony. We ate at the Cafe. Our service was great including John who seated us to Juan who was our server. The food was good. Our check out the next day went great. We hope next time we will be able to stay longer, so we can try the breakfast. Please thank everyone for us. Because of them we will be returning to San Luis. Please email or call us to let us know that you have received our review. Thank you. Flo and Johnny Small

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanLuisGM, Manager at The San Luis Resort, responded to this review, December 27, 2012
Thank you for reviewing your recent stay during the holidays with us. I will make sure that each of the associates you mention is recognized for the service they provided you. Happy Holidays and we hope you will return to stay with us again soon.

Regards,
Elizabeth Himes
Brand Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salado, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 20, 2012

I love this resort- right on Seawall Boulevard, it has the perfect atmosphere- an excellent view of the Gulf, old-world hospitality combined with all the best amenities!! Attentive and helpful staff and service, excellent food!! You'll love it!!

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanLuisGM, Manager at The San Luis Resort, responded to this review, December 27, 2012
We're so delighted you enjoyed your stay with us and look forward to having you back again soon.

Regards,
Elizabeth Himes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 16, 2012

Galveston is not exactly a destination beach but the San Luis resort makes you feel like you're right in the middle of paradise. The best pool in all of Galveston complete with swim up bar and cabanas and a slide for the kids. Friendly staff and a moderate price range compliment this resort. Although a bit dated, the rooms are decorated in a modern fashion. Close proximity to all the Galveston attractions and if you're lucky you may see the CEO fly in and land his helicopter right on the grass in front of the hotel.
Book with confidence that you will enjoy your time here.

Room Tip: The higher floors give a better beach view.
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanLuisGM, Manager at The San Luis Resort, responded to this review, December 18, 2012
We love our heated swim-up bar too! Thank you for staying with us and taking the time to review your experience. The next time you are in Galveston, you'll have to check out our newly remodeled rooms!

Regards,
Elizabeth Himes
Brand Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, Texas, United States
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 16, 2012

We love the San Luis Resort, Galveston. My wife and I Try to visit at least a couple of times a year. Every room in the hotel has a patio and looks out over the Gulf Of Mexico. The view is wonderful in the evening as well as in the day.

You can walk across the street to the beach or swim in the huge pool. Lots to do in Galveston, the Pleasure Pier, shopping on the Strand, Moody Gardens, visiting the historical homes to just kicking back at the beach. Everything in Galveston is only 5 minutes away.

We always eat at the two restaurants in the hotel and a stop at the bar is a must. Just across the street is Landry's Seafood which is wonderful and the Rain Forest is also across the street.

The 10th floor is called the Club Floor and children are not allowed. Did I mention a TV is built into the mirror in the bathroom! WOW.

I posted lots of photos of the inside and the views.

Room Tip: We like a room on the 10th floor but is costs a little more, our second selection is as high in the...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanLuisGM, Manager at The San Luis Resort, responded to this review, December 18, 2012
Thank you for reviewing you stay with us- we are so pleased to hear that you enjoyed everything while you were with us. We look forward to having you stay with us again soon!

Regards,
Elizabeth Himes
Brand Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
Senior Contributor
32 reviews 32 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 11, 2012

This is a 4 star hotel that was beautifully decorated for the holiday season. However, they were doing construction and our room was near a lot of hammering. We had to be moved to get rest.
The management was very accommodating. The outdoor pool was great or would have been in a warmer time period. The service was very attentive; every staff member went out of their way to be friendly. It would be a wonderful resort for a family or for a romantic getaway for a couple.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanLuisGM, Manager at The San Luis Resort, responded to this review, December 18, 2012
Thank you for choosing to stay with us when you were in Galveston. We are currently renovating our Guest accommodations and do apologize for the noise you experienced. Our outdoor pool is heated, so perfect for enjoying in these cooler temperatures. We hope you will return to stay with us again soon.

Regards,
Elizabeth Himes
Brand Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The San Luis Resort

Also Known As:
The San Luis Hotel Galveston
San Luis Hotel
The San Luis Hotel
San Luis Resort Galveston Texas
San Luis Hotel Galveston
San Louis Hotel Galveston
Address: 5222 Seawall Boulevard, Galveston, Galveston Island, TX 77551
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Galveston
#4 Luxury Hotel in Galveston
#7 On the Beach Hotel in Galveston
#8 Business Hotel in Galveston
#11 Romantic Hotel in Galveston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The San Luis Resort 4*
Official Description (provided by the hotel):
The San Luis Resort, Spa & Conference Center is one of the Gulf Coast's finest beachfront properties offering a variety of luxury options. From Spa San Luis and the heated pool to its 40,000 sq. Ft. IACC conference center and magnificent gulf views, it's an ideal destination for vacationers, business travel and corporate meetings. Our AAA Four Diamond rated resort offers the finest in award-winning dining, overnight accommodations and first-class personalized and professional service. ... more   less 
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