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All 47 Galveston hotels

The San Luis Resort: Traveler Reviews

4.0 of 5
5222 Seawall Boulevard, Galveston, Galveston Island, TX 77551
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The San Luis Resort
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66%
Ranked #11 of 47 hotels in Galveston
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536 reviews from our community

Traveler rating
    219
    130
    72
    48
    67
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Families
142
 
Couples
169
 
Solo
11
 
Business
66
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Houston, Texas
1 review
“Thanksgiving Brunch Disappointing for the First Time”
2 of 5 stars Reviewed November 23, 2012

We've been driving from Houston to Galveston for the San Luis Thanksgiving Brunch periodically for over 10 years. They've been worth every penny--easily one of the best around. This year, the brunch was held at the convention center--the venue was fine. But the quality of the food was so disappointing! Most of the traditional Thanksgiving food was really bland. The cornbread dressing was a mushy mess--and were those carrots in it? Please. Hard rolls only....what happened the softer yeast rolls option? Turkey and ham were ok. Better were the desserts, gumbo, omelettes, and mimosas. The new sushi offering was comparable to grocery store sushi--edible but sushi lovers should take a pass. Seafood tables of the past were much better without sushi attempt. Overall, not worth the money. I hope someone who works there who has had that buffet in past years ate there today. Maybe they can explain to management that it wasn't anywhere near the same. I have no doubt that they made some big behind the scenes food production changes--cooks? food suppliers? I don't know-- only they know what they changed. Whatever it was it was very noticeable and not in a good way. I do hope they return to their former awesome glory. I guess they moved to the convention center to be able to serve more people--but sadly, the quality has really, really suffered in that move. It's not special anymore. Maybe that's inevitable when quantity becomes the focus. We really love the San Luis--and always enjoy our stays at the hotel. But the Thanksgiving Brunch? Not so much.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Service
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Ask Texicat57 about The San Luis Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanLuisGM, Manager at The San Luis Resort, responded to this review
November 26, 2012
Thank you for making The San Luis your choice for Thanksgiving Brunch over the past 10 years. We are disappointed to hear you did not enjoy your...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Another fantastic visit to the San Luis!”
5 of 5 stars Reviewed November 20, 2012

My visit to the San Luis in November was for business. I never get tired of the amazing service, wonderful food, and the cleanliness of the rooms. I love that my view is always of the Gulf which gives me great sunrise photos. Every part of this hotel clicks. I'm looking forward to returning on December 31st with my husband to celebrate New Year's Eve - San Luis style!

Room Tip: Stay on floor 10 or above!
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JABTX1 about The San Luis Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanLuisGM, Manager at The San Luis Resort, responded to this review
November 21, 2012
We can't wait to have you back for New Years Eve! We look forward to seeing you again in a month.

Regards,
Elizabeth Himes
Brand Manager
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Kemah, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Overnight at San Luis Resort for Holiday Shopping on the Strand”
4 of 5 stars Reviewed November 20, 2012

Our overnight stay at the San Luis was great, shopped all day on the Strand, when back to the room for a little rest then dinner at the amazing Steak House.

We have stayed at the San Luis many times before and are always pleased with the service and the rooms. The ocean view rooms with the balcony has a fabulous view.

The pool area is just beautiful. Can't wait to go back

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LOWEPLACES3 about The San Luis Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanLuisGM, Manager at The San Luis Resort, responded to this review
November 21, 2012
We can't wait for you to return and see all of our Christmas decorations that set the mood for holiday shopping! We look forward to having you back soon.

Regards,
Elizabeth Himes
Brand Manager
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Killeen, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Club Ten is Worth Every Penny”
5 of 5 stars Reviewed November 18, 2012

Beautiful resort hotel located on famed Galveston Island does it up right. Just wonderful. Five-stars all the way around. We stayed Club Ten this time (requires room key to access all adult floor) lots of extra perks, in-room breakfast the next morning. Absolutely our one night stay rejuvenated our souls, but two nights would have given us wings! To feel so pampered and to have such a lovely stay was worth extending our vacation to include staying on the island at the San Luis. Stay there...you'll love it!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Lisa B about The San Luis Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanLuisGM, Manager at The San Luis Resort, responded to this review
November 19, 2012
We are flattered with your review of Club Ten and are delighted to hear that you had such an enjoyable stay. We can't wait to have you return again soon!

Regards,
Elizabeth Himes
Brand Manager
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CA
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“would stay again”
5 of 5 stars Reviewed November 17, 2012

I really liked this hotel. The rooms were modern and a good size. I stayed in a Club 10 room and loved the view, complimentary breakfast in bed (and bottles of water) and nightly turn-down service. The bed was very comfortable and the bathroom was very clean and well stocked with toiletries.
I liked the pool bar in the evening and was very satisfied with my stay.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask thegups about The San Luis Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanLuisGM, Manager at The San Luis Resort, responded to this review
November 19, 2012
Thank you for your review. We look forward to having you return again soon!

Regards,
Elizabeth Himes
Brand Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
The San Luis Resort
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Additional Information about The San Luis Resort

Also Known As:
The San Luis Hotel Galveston
San Luis Hotel
The San Luis Hotel
San Luis Resort Galveston Texas
San Luis Hotel Galveston
San Louis Hotel Galveston
Address: 5222 Seawall Boulevard, Galveston, Galveston Island, TX 77551
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar/Lounge Beach Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Galveston
#3 Romantic Hotels in Galveston
#4 Business Hotels in Galveston
#5 On the Beach Hotels in Galveston
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The San Luis Resort, Spa & Conference Center is one of the Gulf Coast’s finest beachfront properties offering a variety of luxury options. From Spa San Luis and the heated pool to its 40,000 sq. ft. IACC conference center and magnificent gulf views, it’s an ideal destination vacationers, business travel and corporate meetings. The AAA Four Diamond rated resort hotel offers the finest in award-winning dining, overnight accommodations and first-class personalized and professional service. ... more   less 
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