We spent two nights before our cruise. When I made the reservation, directly with the hotel, I asked about parking while we were on the cruise. The lady said, of course, no problem, but we do not have a shuttle. Upon check in, I asked just to reconfirm and the person at the desk said, No way, because this was Mardi Gras. Who told you that? Well, it was the person who made my reservation when i called the hotel direct, I told her. I was disappointed, but was able to secure parking on my own. I think I would have looked around for other places to stay that offered parking and shuttles. Hotel was ok, otherwise.

My company personnel stayed at the La Quinta Inn in Galveston East. We could not have asked for a better time. We booked a total of 8 rooms for the week and were extremely pleased. The staff and mangement bent over backwards to assist us. The rooms were very clean, the staff extremely friendly and helpful and catered to our business. This stay was a very pleasant surprise. I will definetely stay away from the more expensive hotels and stay here again once we are back in town. Great job, and thank you!!

The office was quite busy when we checked in, but the male employee was able to get it done quickly, with a few confusions. Our first problem was taking my mother to her handicapped room only to find there was no way to park near her room. That was also when we discovered that our rooms were quite a distance apart, even though I had spoken with staff on site when making the reservations, and was assured our rooms would be adjoining. That problem could not be fixed, so we settled into the rooms we were given, and then went out for dinner.
Upon returning to the hotel, we found we couldn't even drive through the parking lot because a large number of people were there, drinking alcohol while standing in groups and also sitting in lawn chairs. We had to stop our vehicle in the middle of the driveway to get my mother into her wheelchair and walk her through the "party" to her room. My husband and I then sat in our truck in the driveway for about 30 minutes while hoping a parking spot would become available. During this time we were harassed, and I was called a profanity, by the groups in the parking lot, who had brought out coolers of alcohol and loud portable radios. I went to my mother's room to call the office and ask what we should do to park and was told there was nothing that could be done as there were not as many spots as rooms. I went back to our vehicle to wait again for a parking spot, but only for a few minutes because the group was getting louder in their taunts to us.
At this point I went to the office to speak with the female employee, Kathy, about concerns for our safety and the lack of security. I was told that the group outside had already been a problem the night before our arrival, that we could park on the dark, public street behind the motel, and that a security guard would be on duty within 30 minutes. Her suggestion of public parking was unacceptable to us, so I was again back in our vehicle to wait for a parking spot, where we started hearing people in the group making comments about knowing what vehicle we drove and the location of our rooms. I went back to the office again, and while speaking to the female employee, the security guard, Tim, arrived. He tried calling those guests' rooms but no one answered, so he did go outside to see the problem. He came back into the office and I was told again that there had been a problem with the group the night before. He said that they were having a problem determining which people were actually guests of the hotel, and that he had no authority over the ones who weren't guests.
Since it was getting late, nearly 10:30 pm, I stated that we were starting to greatly fear our safety and were prepared to check out to find another motel. The female employee called the police, and they arrived shortly. They told the group that non-guests needed to leave, and that they had to break up the parking lot party. This group of approximately two dozen all went to stand outside two rooms on the second floor, continuing to drink and play loud music.
Since we still had not found a place to park our vehicle, the female employee told us to park in the driveway right outside of the office door, meaning that we now had to carry our luggage all the way around the building to our rooms.
During this time, the security guard went to speak with the group on the second floor balcony and we went to my mother's room with her luggage. The security guard came to her room to speak with us, and while there a person from the group confronted us about our complaints. As the discussion got heated, I told the other guest that if we had any more problems with them, we would call the police directly. The guest told me he would lie to the police, tell them I had threatened to "rape" him, and the security guard would confirm his story. I asked the guard if he would really lie for the other guest, and was told that he was not employed by the hotel, and that he had no affiliation with the hotel whatsoever. I just shut the door on the two of them, knowing that we were on our own for our stay. They continued the conversation outside of my mother's room for 5-10 minutes, and once we were sure they had moved on, we went to our room to try to sleep.
In the morning, I went to the office to speak with an employee about the names of the staff from the previous night. I spoke with Sharon, who I believe was a manager. At this point, let me stress that Sharon is a true asset to La Quinta. She was very concerned about my recount of our stay, apologized profusely and insisted that there would be no charge to us for our experience. She made me feel like I would consider staying at La Quinta again, but it will never be this location.

My wife and I stayed for 5 nights and the service was great. Quality of rooms were great and nothing bad about this place. The staff was friendly and the view was great. There is not much else to say except this place is recommended as long as you have something to do and you are not just spending time at the hotel.