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“Nice property, horrible service!!” 3 of 5 stars
Review of La Quinta Inn Galveston East Beach

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La Quinta Inn Galveston East Beach
2.0 of 5 Motel   |   1402 Seawall Blvd, Galveston, Galveston Island, TX 77550-8199   |  
Hotel amenities
Ranked #18 of 49 hotels in Galveston
Miami Beach, Florida
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Nice property, horrible service!!”
3 of 5 stars Reviewed October 27, 2012 via mobile

I choose this hotel because its great location, close to the beach, boardwalk, and restaurants. Unfortunaly the service is very disappointing!! They check us in to a room that wasn't made and was dirty. We went back to the desk and had to wait 40 minutes before we could get another room! ( need to mention that we showed up at 5pm, and check in is 3pm) there was no manager on property any of the three days we stayed.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Lampasas, Texas
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 21, 2012 via mobile

We had reserved a deluxe king with balcony room and after initially being told our room wasn't ready and to come back later, we get to our room only to find no balcony. Staff doesn't understand the concept of being friendly and attentive to those directly in front of you instead of making someone on the phone a priority. The bed is comfortable.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 14, 2012

The hotel was decent, but not great. The rooms were clean enough, but certainly not spotless. The entire hotel smelled, but I attribute that to the location right on the beach, and the incessantly muggy atmosphere in Galveston.

The service was mostly friendly, but wouldn't allow us to check in one minute early (even for a fee). That was particularly irritating after a long drive.

There was free breakfast with a waffle bar, but the seating area is very small. It was hard to find a place to sit during peak breakfast hours. I would stay here again if I got a good deal, but it seems the rates have gone up.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Texas
1 review
5 of 5 stars Reviewed October 14, 2012

This hotel is a little worse for wear but it is in a high use area right across from the sea. The breakfast isn't what I'm used to at a La Quinta but it is right next to a Denny's.

The room was clean, the bed comfortable, the wifi working. The toilet backed up but maintenance came and fixed it right away. The elevator had a lumpy floor.

The location is excellent and the price decent for off season. I wouldn't pay the high price asked for this room during the busy season. But, I wouldn't pay that kind of price for any hotel room unless I really had no other options.

I'd stay here again in the off season.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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Austin, Texas, USA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2012

Read some reviews before we traveled and felt the hotel would be "OK" for 1 night. The location was better than expected - cross the street and go down about 15 steps and you are walking on sand and swimming in the Gulf of Mexico. All of the hotel staff was attentive and friendly. We were quite close to restaurants and bars. Had our dog with us and there were several other dogs at the hotel. It was quiet after 11 PM on a Saturday night and could not hear any traffic from the roadway. We slept in until 8 AM w/o any problem. The breakfast room is quite small so we took our breakfast back to the room. Will stay here again on our next visit to Galveston. Good value for the price.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about La Quinta Inn Galveston East Beach

Also Known As:
La Quinta Inn Galveston Hotel Galveston
La Quinta Inn Galveston Hotel
La Quinta Hotel Galveston
Galveston La Quinta
La Quinta Galveston
Address: 1402 Seawall Blvd, Galveston, Galveston Island, TX 77550-8199
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Galveston
#9 Family Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2 star — La Quinta Inn Galveston East Beach 2*
Reservation Options:
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