To whom this may concern,
During our recent stay, I found the customer service of Manager Josette Kuykendall of the Galveston East Beach front Hotel, to be outstanding. The Guest Laundry facilities were unable to complete my wash load, due to an "Out of order" dryer. I asked Josette, who was cleaning the laundry room, if there was access to another laundry room. She responded by offering to personally dry my 1 load in the hotel maintenance laundry room. I thought this to be so convenient. As I picked up my load of clothes, I found my clothes to be neatly folded and ready with in a very short time frame. Because of this gracious hospitality, my fiance and I stayed at another La Quinta Inn in the Austin area, the very next night, allowing us to sign up for the La Quinta rewards program. I am always impressed with good customer service, but I was overly impressed with Josette and her kindness. La Quinta Inns will now be our first choice, for Hotel stays.. This is a Thank you to Josette Kuykendall for going beyond her call of duty.
Emily Redinger and Dave Cameron
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- Also Known As:
- La Quinta Inn Galveston Hotel Galveston
- La Quinta Hotel Galveston
- Galveston La Quinta
- La Quinta Galveston