I love Hampton. They are clean, a good value and typically consistent. I stay at them almost exclusively when traveling, but 2 of my stays have had ruined and very uncomfortable comforters. This on is included in those 2. The comforter on the bed had been laundered. Typically Hampton uses duvets which can be washed. This Hampton seems to have washed the comforter itself. The problem with laundering the comforter itself is that it ruins the stuffing in each box -- bunching it into a ball and making it terribly uncomfortable. That being said, the bed itself and the pillows provided were very comfortable.