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“Great value” 5 of 5 stars
Review of Baymont Inn & Suites Galveston

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Baymont Inn & Suites Galveston
2.5 of 5 Hotel   |   2826 63rd Street, Galveston, Galveston Island, TX 77551   |  
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Ranked #22 of 49 Hotels in Galveston
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660 reviews from our community

Traveler rating
    186
    239
    125
    55
    55
See reviews for
326
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Crosby, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We stayed a Sunday and Monday night and found the hotel to be spotlessly clean, very friendly and while not right on the seawall, only a block off allowing us to see the Gulf. The complementary breakfast was lovely. Mini muffins and cinnamon rolls, fresh do it yourself waffles, toast, cereal, milk, orange juice, apple juice and coffee. The coffee was available 24 hours! No hint of cigarette smoke which was a plus. The only problem we saw was the pool was closed daily between 11am and 2pm to clean. Kind of crazy hours since that is the middle of the day and people might enjoy a dip in the heat of the day.

Room Tip: Ask for an upgrade to the 3rd floor with a balcony. It's a block off the seawall so there is a p...
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontinngalveston, Manager at Baymont Inn & Suites Galveston, responded to this review, 3 days ago
Thank very much for your great review, we appreciate all your comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, Texas
Top Contributor
87 reviews 87 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Was transferred to this property by the owners, who also own a another property (Super 8) they after they tried to pass off a smoking room as non-smoking, which reeked, and which had full ashtrays in it. They said that "it's the last room available on the Baymont Inn property as well, but has a jacuzzi tub, so you'll be very comfortable," and assured me that it WAS non-smoking. That was until we got to the room - I noticed a woman scurrying out of our room with a small bag when we pulled up to it but didn't think anything more than it just being a final cleaning before the room was given to us. However, when we walked into the room, it reeked even worse of cigarette smoke than the other room and I immediately saw cigarette ashes sprinkled on the table, I realized she had just come and removed the ashtrays in an attempt to pass this room off as non-smoking. The "jacuzzi tub," had a half dozen cigarette burns on the tub edges where people had set smokes and forgot about them. I called the front desk and was stonewalled with an attitude, even though they admitted that the room was smoking after I confronted them about the lady coming out of the room, the found ashes, and the tub having cigarette burns. They refused a refund and we were tired (it was 10 p.m.). We opened all the windows and coughed through the night. The next morning we woke up extremely early because of all the coughing and our chests hurt. We checked out and were given an attitude, offered no apology, and refused any form of refund. I filed a complaint with Super 8 corporate and all they did was give me the e-mail of the owner. I messaged him and he said all he would offer is a 50% discount on a future stay at the same horrid property. Needless to say, this was the final time we stayed at a Super 8 or Baymont Inn & Suites motel, and we will not be returning.

  • Stayed November 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontinngalveston, Manager at Baymont Inn & Suites Galveston, responded to this review, 1 week ago
We do not have a Jacuzzi at Baymont or Super 8, you are getting us confused with a different property. We are a 100% non smoking facility
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Galveston
1 review
3 of 5 stars Reviewed 3 weeks ago

it was a nice location to beach and restaurants. unfortunately the power kept going out and then stayed off. we had to move. it was too hot in the room to stay all night.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontinngalveston, Manager at Baymont Inn & Suites Galveston, responded to this review, 3 weeks ago
Thank you for taking your time to write a review, we are very sorry for the inconvenience about the power outage, unfortunately it is out of our control when the electricity goes out, we hope to get another opportunity to better serve you in the future
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked two rooms at this hotel for the night before our cruise. I had stayed there when it was new. It was still showing a 3-4 star rating. I do not think anything has been done to this place since it opened. Needs paint in the rooms to cover all of the patched places. The doors to the balconies are grungy with years of dirt and need to be painted. The doors and trim in the rooms and halls need to be washed down and painted, carpet cleaned, a television with a good picture, reasonable furniture and a comfortable mattress. Guess I could say it had a clean toilet. The flooring in the elevator was all torn and curling up. The first time I stayed there, the breakfast area ran out of food before we got there, and the same thing happened this time, too. Needless to say, we will not return.

Room Tip: Go somewhere else...
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  • Stayed September 2014, traveled as a couple
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontinngalveston, Manager at Baymont Inn & Suites Galveston, responded to this review, 3 weeks ago
Thank you for taking the time to write your review, we are very sorry to hear that we did not meet your expectations, we hope to get another opportunity to better serve you in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Galveston

Address: 2826 63rd Street, Galveston, Galveston Island, TX 77551
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 49 Hotels in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Galveston 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Baymont Inn And Suites Galveston
Baymont Inn & Suites Galveston Hotel Galveston
Baymont Inn Galveston
Galveston Baymont Inn

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