Checked in January 28 for a one night stay.
Drove 8 hours to reach Galveston, it was late at night and we were confused upon arrival by the sign on the hotel stating "Double Tree by Hilton" and not "Galveston Beach Hotel" that we booked on Expedia. We were using our GPS and kept circling the hotel, not realizing. Had to call the hotel and the clerk explained the reason for the confusion, hotel is undergoing renovation to become a Hilton hotel.
We were greeted promptly and given a room on the 2nd floor. At 7:30 in the morning we were disturbed by the loud noise generated outside our door by the construction crew. I complained to Brandi during checkout that it would have been nice if the hotel clerk the night before would have placed us on the 3rd or 4th floor where there was no construction going on. My irritation seemed to fall on deaf ears as Brandi just stared at the computer screen and stated sarcastically, "I apologize for the inconvenience" Maybe some hotel clerks forget that the customer should be treated with respect and their complaints addressed in a professional manner. This hotel will be lovely when renovations are completed but until then, I advise stay at any of the 20 or so hotels located on the seawall as they are all adorable, have no major construction going on and also have a stunning view of the beach, just like the Galveston Beach Hotel or should I say the Double Tree by Hilton. Maybe the clerks are a bit nicer at the other locations.
- Official Description (provided by the hotel):
- Over looking the Gulf of Mexico, Galveston Beach Hotel,is located on Seawall Blvd. Just 7 blocks down from Galveston Island's Historic Pleasure Pier. Enjoy a beach front cocktail at Longboard's swim up Pool Bar or relax poolside while taking in the sun either way, allow Galveston Beach Hotel to be your getaway. Most rooms offer balconies with fantastic panoramic views the beach and we are centrally located to ensure ease of travel to local destinations. We offer breakfast daily and a breakfast buffet on the weekend. Just minutes from the cruise terminal, our property offers great cruise packages including parking and shuttle transportation. Whether you are going to the beach, on a cruise or in Galveston on business, you are sure to have a comfortable stay at Galveston Beach Hotel. Our property offers bunk bed kid suites, private balconies, a great pool, and beautiful beach views. We invite you to be our guest. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Priceline, Orbitz, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Galveston Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Sunspree Resort Galveston Beach Hotel Galveston
- Holiday Inn Galveston
- Galveston Holiday Inn