We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Will not stay again” 1 of 5 stars
Review of Galveston Beach Hotel

Save Saved
You added Galveston Beach Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Galveston Beach Hotel
3.0 of 5 Hotel   |   1702 Seawall Boulevard, Galveston, Galveston Island, TX 77551 (Formerly Holiday Inn SunSpree Resort Galveston Beach)   |  
Hotel amenities
Ranked #34 of 49 hotels in Galveston
Southaven
2 reviews
2 helpful votes 2 helpful votes
“Will not stay again”
1 of 5 stars Reviewed 3 days ago NEW

The view was very nice and hotel staff were very helpful and nice. The hotel is run down and dirty. The phone in the room would not work so had to walk down to complain when my nephew sat on the bed and it fell off the pedestal. They finally moved us to another room. Still dirty and paid way way way to much money for what we got. Is not a kid friendly hotel cause they have a swim up bar and all the young people hang out there and don't care there are little ones around.

Room Tip: Don't take young kids to this place.
See more room tips
  • Stayed July 2014, traveled with family
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

61 people have reviewed this hotel

Traveler rating
    12
    18
    7
    11
    13
See reviews for
27
17
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Concord, North Carolina
1 review
3 of 5 stars Reviewed 4 days ago NEW

Galveston Beach Hotel was just bought by Hilton so they have not had time yet to do the renovations. as it is now there is a lot to be done in renovations. Hilton says all renovations will be done by 2015. we stayed there for family reunion and 90th b-day of Grandmother.. we had 5 nights there end of June and in their restaurant they catered the reunion and b-day party. the food was good and can't say enough of the restaurant staff were fantastic and made this party an amazing one. something we won't forget. the hotel rooms overlooked the swimming pool and the beach. the beds were nice. one person at the hotel at the front desk was amazing her name is Jennifer G. we wouldn't have stayed if it wasn't for her. Amber was good too. the rest were lacking in so many ways. Jennifer went out and bought a pack n play for our granddaughter because the hotels were broken and she promise us she would have one there. she did everything to make our stay a pleasure.... can't say enough about her...

Room Tip: all the rooms were good. they had a balcony that overlooked the pool and beach and ocean. the botto...
See more room tips
  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conroe, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I got here on the 3rd and stayed until the 6th of July. The staff was pleasant, the rooms clean, the bed comfortable. I can see where some maintenance items have been allowed to be let go, but they are going to remodel. The pool could use a good cleaning. It's very cloudy and the sand has built up on the bottom. Other than that we were pleased.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

We checked in 4th of July Weekend and it was nothing like we expected. The pool is amazing and they have gated parking. But once we got inside the hotel to get to our too it was run down. Our room had black mold all over a corner by the patio. To use the tv remote you had to stand right in front of the tv. Our bed sheets were on top of the blanket. Aren't they normally underneath?? Kia our AC unit was on 60 degrees the whole time and our room was at least 75! Ridiculous. Will not be back!

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 1 week ago

Property is very nice. "No frills" but meant in a positive manner. Its clean, laid out well with a fantastic pool bar. I believe all rooms have a balcony that faces the Gulf, which you are about 100 yards from. Tremendous views. The staff could not have been better. Nice breakfast buffet. I hope it continues to be all of this when it becomes a more contemporary Hilton Doubletree next year.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick G, General Manager at Galveston Beach Hotel, responded to this review, 6 days ago
Thank you so much for your comments and we are glad you enjoyed your stay here in Galveston at our home. Be prepared for great things to come! Thanks again and we hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tonganoxie, KS
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The customer service at this hotel was incredible! They assisted us when we had trouble getting a taxi to our cruise. Always a friendly smile on all the staff. The view was great as well. We highly recommend it, if nothing else but the customer service. Great way to start off our vacation! And try the migas pizza in the restaurant!

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick G, General Manager at Galveston Beach Hotel, responded to this review, 6 days ago
Thank you so much for your comments about customer service! Customer service starts with hiring the right individuals and developing that culture. I will certainly relay this comment as I relay all the comments to my staff. I was once told that if your task is to climb a tree, do you hire a squirrel or train a horse. I prefer to hire a squirrel. Thanks again and please come back to see us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is going to be undergoing renovations and will likely be a super hotel when they are complete. Rooms are fine and clean. Small lobby so gets congested quickly. Parking is free and secure. Breakfast is complimentary but we did not partake. Stayed with my husband and granddaughter. Had a balcony overlooking the beach and hotel is near many things to do in Galveston. Would stay again for the price.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick G, General Manager at Galveston Beach Hotel, responded to this review, 6 days ago
Thank you for your kind comments! The plans for the lobby are to open it up! We are looking forward to that change as well as many others. Thanks again for your comments and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Galveston Beach Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Galveston Beach Hotel

Address: 1702 Seawall Boulevard, Galveston, Galveston Island, TX 77551 (Formerly Holiday Inn SunSpree Resort Galveston Beach)
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Galveston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Galveston Beach Hotel 3*
Official Description (provided by the hotel):
Over looking the Gulf of Mexico, Galveston Beach Hotel,is located on Seawall Blvd. Just 7 blocks down from Galveston Island's Historic Pleasure Pier. Enjoy a beach front cocktail at Longboard's swim up Pool Bar or relax poolside while taking in the sun either way, allow Galveston Beach Hotel to be your getaway. Most rooms offer balconies with fantastic panoramic views the beach and we are centrally located to ensure ease of travel to local destinations. We offer breakfast daily and a breakfast buffet on the weekend. Just minutes from the cruise terminal, our property offers great cruise packages including parking and shuttle transportation. Whether you are going to the beach, on a cruise or in Galveston on business, you are sure to have a comfortable stay at Galveston Beach Hotel. Our property offers bunk bed kid suites, private balconies, a great pool, and beautiful beach views. We invite you to be our guest. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Tingo, Hotels.com, BookingOdigeoWL, Despegar.com, Priceline, Venere and Otel so you can book your Galveston Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Sunspree Resort Galveston Beach Hotel Galveston
Holiday Inn Galveston
Galveston Holiday Inn

Owners: What's your side of the story?

If you own or manage Galveston Beach Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.