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La Quinta Inn & Suites Galveston Seawall West: Traveler Reviews

2.5 of 5
8710 Seawall Blvd, Galveston, Galveston Island, TX 77554
Hotel amenities
La Quinta Inn & Suites Galveston Seawall West
Ranked #32 of 47 hotels in Galveston
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204 reviews from our community

    Trip type
Traveler rating
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    44
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    30
    45
Date Rating
Orange, California
1 review
3 helpful votes 3 helpful votes
“Poorly managed renovation”
1 of 5 stars Reviewed January 12, 2013 via mobile

As others stated, this hotel was full of construction dirt and trip hazards and the entire hotel reflected the apathy of the staff. Few of the hotel's "amenities" were working -- elevators, drink machines, fitness equipment. All public areas were a mess and the front desk staff stood by chatting with one another. Who manages this place? Find another place to stay!

Stayed January 2013
Was this review helpful? Yes 3
Ask pac2go about La Quinta Inn & Suites Galveston Seawall West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lqgalvestonislandtx, Webmaster at La Quinta Inn & Suites Galveston Seawall West, responded to this review
March 22, 2013
Dear Guest,

Thanks for choosing the La Quinta to stay during your last visit to our area.

Our apologies for the bad experience you had howsoever.

We have taken your review seriously and trained the front office staff to be very courteous and supportive to the guests.

Please consider visiting us once again and have a new experience.

Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hot Springs, Arkansas, United States
1 review
2 helpful votes 2 helpful votes
“Uninhabitable Hotel During Construction”
1 of 5 stars Reviewed January 12, 2013

We arrived for a 5 day get away. With no warning we walked in on a major remodeling in the hotel on January 6, 2013. We tried to stay but had to move to the other La Quinta at the east end of the island, following a night of hell. We were put in the only room on the first floor not under renovation and had to walk down the hall avoiding construction people and their tools. We demanded our money back and got it. Front desk gal was nasty upon checkin. Manager was the only person you could deal with and he was off sick. A suggestion to the franchise owner of this hotel is to shut down during this extensive remodel, get it done and reopen when done. We were very unhappy with the whole experience.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with La Quinta

Ask Richard K about La Quinta Inn & Suites Galveston Seawall West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lqgalvestonislandtx, Webmaster at La Quinta Inn & Suites Galveston Seawall West, responded to this review
March 22, 2013
Dear Guest,

Thanks for choosing the La Quinta.

We appreciate your review and your experience.

Please note that we are taking adequate steps to complete the remodeling soon and shall open to offer our guests a nice stay and hospitality.

We take your reviews quite seriously.

Please choose us once again and experience a fully satisfactory stay.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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El Campo, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great location! Beach is a few feet away!”
4 of 5 stars Reviewed January 7, 2013

Hotel was nice. Our stay was good. The hotel had decent beds, great HOT shower. Wall and windows are a LITTLE THIN! Could hear everyone walking by. We stayed in Jan. off season so rate was great! Not sure of summer rates. We enjoyed it! Would recommend.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask chris j about La Quinta Inn & Suites Galveston Seawall West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Remodeling - Stay Away”
2 of 5 stars Reviewed January 7, 2013

Beware; this hotel is in the middle of a major remodeling project. Construction debris, dust, and dirt is everywhere. Overall filth makes this an unsafe and unhealthy place to bring your family. I would stay away from this hotel until the construction is complete.

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Uncle_Bob_Tx about La Quinta Inn & Suites Galveston Seawall West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lqgalvestonislandtx, Webmaster at La Quinta Inn & Suites Galveston Seawall West, responded to this review
March 22, 2013
Dear Guest,

Thanks for choosing the La Quinta during your recent visit to our area.

We appreciate you for taking time to write a review.

We have noted your observation and have taken steps to take care of your observation as mentioned in the review .

We shall be privileged to have you in our hotel again and shall look forward the same.

Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
“BED BUGS!!!!!! Oh, and roaches, too.”
1 of 5 stars Reviewed January 6, 2013 via mobile

Multiple rooms were infested with bed bugs, ours included! I have bites on my neck and legs and a bug in a bag to prove it! There were roaches in the rooms and curious stains on the floor. In searching for the bed bugs we also found lovely stains on the mattresses. HORRIBLE!!!

  • Stayed January 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask Lfelthous about La Quinta Inn & Suites Galveston Seawall West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lqgalvestonislandtx, Webmaster at La Quinta Inn & Suites Galveston Seawall West, responded to this review
March 22, 2013
Dear Guest,

Thank you for choosing the La Quinta for your recent stay in our area.

Thank you for taking the time to give us a review, it is very much appreciated.

Upon receipt of your review, the following steps were taken:

• Housekeeping staff received additional training concerning the amenities like bed and level of cleanliness of the rooms.

• Maintenance staff was apprised of your observation about the bugs and insects and proper pest controlling has been implemented for their elimination.

I hope that the next time you visit our area; you will once again choose us to stay

I am sure that you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Galveston Seawall West

Also Known As:
La Quinta Inn And Suites Galveston Hotel
La Quinta Inn And Suites Galveston Hotel Galveston
La Quinta Hotel Galveston
La Quinta Galveston
Galveston La Quinta
Address: 8710 Seawall Blvd, Galveston, Galveston Island, TX 77554
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#14 On the Beach Hotels in Galveston
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The all-new La Quinta Inn and Suites Galveston is an attractive oceanfront hotel located just 3-miles West of downtown Galveston near several prominent attractions including, beaches, cruise ports, Bishop Palace, Moody Gardens, and Seawolf Park. Each well-equipped room features free high-speed Internet access, a microwave, and refrigerator. This La Quinta also offers a complimentary continental breakfast with hot waffles, fitness center, an outdoor swimming pool, and heated whirlpool. ... more   less 
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