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“Geat stay for the price!” 5 of 5 stars
Review of La Quinta Inn & Suites Galveston Seawall West

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La Quinta Inn & Suites Galveston Seawall West
2.5 of 5 Hotel   |   8710 Seawall Blvd, Galveston, Galveston Island, TX 77554   |  
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Hotel amenities
Ranked #29 of 49 Hotels in Galveston
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437 reviews from our community

Traveler rating
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    89
    68
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 17, 2012

Really appreciated the accommodating reception desk atttendant who checked us in. Underground parking was a plus. Good value for the money. Very close to a Walmart if you need to purchase snacks.
Be aware that noisy remodeling is going on during the day. Balconies overlook the parking area, not the Gulf.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, Kentucky
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 12, 2012

We spent one night before a cruise and the staff was great, motel old but very clean, a great location, just a cross the road from the beach, walking distance to many grood resturants, had a very nice breakfast selections, if you dont want there food, there is a Dennys next door, this is not the Hilton, but for the money we would stay again, front desk lady has been there 20 years and enjoys her job, only 5 minutes from port.

Room Tip: stairs room are better because cars pull up close to the doors on the first.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ennis, Texas
Top Contributor
81 reviews 81 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed December 3, 2012

We stayed here during the December Dicken's Festival. The hotel was booked solid. We checked in around 4 pm, after being told to come back in a couple of hours. Although I am an Elite member, I was not offered a bottle of water or a cookie, upon check-in as described in the member's perks. There were three people at the front desk, but only one person was assisting the line that had formed to check-in.

We had a double room and one bed had sheets that were torn. This was noticeable even while the bed was made, as the sheets were cuffed back, revealing the tears. Sitting on the balcony to enjoy the evening breeze, we were able to look at a full dumpster. Also, we noticed that the railing was not properly attached to the concrete, balcony floor, and instead had footers that were suspended in mid-air that could easily injure a child or anyone who is barefoot. I went to take a bath about midnight and that's when I discovered there were spots tinged with red, that appeared to be somewhat bloody stains, in the tub and the tub also had hair in it.

I attempted to call the front desk; when no one answered, I went downstairs to tell them about the room, hoping to get a discount, since it was so late and my companion and I didn't feel like waiting for housekeeping and we didn't wish to pack up and move. The guy at the front desk said he would solve the problem and started looking through some index cards. I inquired if he was going to send housekeeping and he said none were on staff at that time, only he was on duty. He assured me I'd love his idea. I asked if he was moving us and he said he was sending us to a room we'd love. I mentioned that we preferred a discount and why, and that I would do without a bath, if given a discount. He still gave me a key to another room and sent me off to move at 12:30 am. My companion was asleep when I returned and had to be awakened to switch rooms! So, two of us, plus a dog had to schlepp to another room only to discover that we were given massive accomodations that we certainly didn't need-- two queen beds and a king. Okay, so it was an upgrade, but the tub here also was heavy with hair and this room had no waste baskets.

Some sort of repair work was being done as the hallway had a lot of dusty sheetrock footprints and the room adjacent to the elevator was left with open door revealing a mess. The front desk confirmed this stating that my original room was just put back into corculation and apparently hadn't been cleaned up from the bathroom tile repair and that the blood and hair were not from a guest, but instead from a workman. (Well, that makes it all better doesn't it?)

Additionally, we were told that there was no way to print anything from a computer at this hotel, even though they have a business center. The front desk was unable to connect a printer to their system to print anything, even if we e-mailed the page to print to the hotel.

It's a shame our stay was unsatisfactory since the location is ideally located for our future trips. It's near a fishing pier, miniature golf, and a restaurant that's on the Gulf.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lqgalvestonislandtx, Webmaster at La Quinta Inn & Suites Galveston Seawall West, responded to this review, March 22, 2013
Dear Guest,

Thanks for choosing the La Quinta during your last visit to our area.

We appreciate the review and we take it quite seriously- for improvement.

At the outset, our apologies for the bad experience you had howsoever.

We are also investigating all the points mentioned in your review and addressing them so that it is never repeated.

We also have given special training and instructions to the hotel staff to check all the rooms prior to checking in a new guest.

We assure you and request you to consider staying with us in future and have a new satisfactory experience.

Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
fort worth
Top Contributor
86 reviews 86 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 27, 2012

We have stayed here twice(it's one on the only pet freindly hotels on the Island) & loved it both times!
We took our chiuahua & she loves the beach!
It,s a little drive to get to most of the attractions but it very quiet!
There's good service & a good cont. breakfast!

Room Tip: Get a room with a balcony & view!
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  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 25, 2012

I thought the reviews were probably over doing it, but I was wrong. Five German roaches so far including two IN the refrigerator. Fortunately we had read the other reviews so brought a can of roach killer just in case. 100% non-smoking is a joke. Smokers everywhere. Sit on the balcony and it's like being in a bar with everyone smoking outside and in and around the pool. Butts everywhere in the plants on the grass, the whole place smells of tobacco. Hotel needs major repairs--could be forgiven if Ike were last year but that was 2008. My two Queens with a balcony/view included a primo view of the filthy dumpster. The outside light is a remnant from the hurricane I think. I thought the room was clean until I found someone else's underwear/track pants behind the chair which apparently hadn't been moved in a while. When I told them about a paint spill on their concrete that we witnessed no one did anything. Grumpy front desk guy during the week seemed angry when we asked for the coffee to be refilled. La Quinta is hit or miss and this is definitely a miss.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lqgalvestonislandtx, Webmaster at La Quinta Inn & Suites Galveston Seawall West, responded to this review, March 22, 2013
Dear Guest,

Thank you for choosing to stay at the La Quinta during your last visit to our area.

We apologize for the inconvenience you had with the stay as mentioned howsoever.

We have addressed to the roaches problem with prompt actions.

We have also taken all the steps to ensure the utmost cleanliness and finest hospitality so that your next stay at our hotel a memorable experiences.

We are eagerly awaiting your next visit.

Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 23, 2012

Dirty towels in the middle of the hallway. Terrible smell. This hotel gives La Quinta a poor name. When we got there, they were working on a room and all of the old tile was in the hallway, tools, dirty rags. This hotel is not run very well.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lqgalvestonislandtx, Webmaster at La Quinta Inn & Suites Galveston Seawall West, responded to this review, March 22, 2013
Dear Guest,

Thank you for staying with us during your visit to our area.

We appreciate your review and have taken the observations for further improvement.

Based on your review, we have taken steps to check and ensure that the overall amenities of the rooms are perfect before checking in a new guest. We have given special training to the concerned staff.

The housekeeping staff has been given additional training to maintain the best cleanliness of the rooms and the property as well.

We would like to invite you to once again choose the La Quinta during your next visit and can assure you a new experience.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Galveston Seawall West

Address: 8710 Seawall Blvd, Galveston, Galveston Island, TX 77554
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Galveston Seawall West 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
The all-new La Quinta Inn and Suites Galveston is an attractive oceanfront hotel located just 3-miles West of downtown Galveston near several prominent attractions including, beaches, cruise ports, Bishop Palace, Moody Gardens, and Seawolf Park. Each well-equipped room features free high-speed Internet access, a microwave, and refrigerator. This La Quinta also offers a complimentary continental breakfast with hot waffles, fitness center, a Seasonal outdoor swimming pool, and heated whirlpool. ... more   less 
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Also Known As:
La Quinta Inn And Suites Galveston Hotel Galveston
La Quinta Hotel Galveston
La Quinta Galveston
Galveston La Quinta

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