We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

La Quinta Inn & Suites Galveston Seawall West: Traveler Reviews

2.5 of 5
8710 Seawall Blvd, Galveston, Galveston Island, TX 77554
Hotel amenities
La Quinta Inn & Suites Galveston Seawall West
Ranked #32 of 47 hotels in Galveston
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

204 reviews from our community

    Trip type
Traveler rating
    51
    44
    34
    30
    45
Date Rating
Austin
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Going down from what it was”
3 of 5 stars Reviewed November 5, 2012

Ok, we have stayed at this location numerous time since it was built (maybe 8 to 10 years ago). I have put up with it for the price, but I think I may have to just pay more for a room rather than dealing with all of the issues at this hotel.

There seemed to be numerous maintenance issues throughout the hotel, even though they have obviously brought in some new furniture to modernize the hotel. The first thing we noticed was that the security door from the garage to the elevator did not work - that did not make me feel good. There were new pictures and furniture in our room, but the lampshades were old and cracked. And there were plaster patches on the wall that had not been painted over, and a peeling and stained ceiling. Carpet is desperate for replacement, I'm surprised they replaced furniture before the carpet. And the furniture doesn't leave a lot of room for storage.

Bathroom showed numerous signs of neglect, many patches on grout, evidently the soap holder in the shower fell down and was never replaced.

Evidently there HAD been a flat screen on the wall (the holding bracket was still there) but it had been replaced with an old small Zeinth like the ones we got rid of about 8 years ago.

The deal breaker for me was the temperature. And being a lady of "a certain age", I have issues.....temperature issues.......... And if you live in Texas, you know the temperature changes can be hot one day, cold the next, even in the winter. When we arrived at the room after registration, I noticed the room was a little warm. I tried turning down the AC/heating unit, but noticed it would only turn down just so far.

When I called the front desk to see about maintenance, I was told that the owners had adjusted all the ac/heating units for the winter so they would only go down in temperature that far. And in October in Texas, that was just not enough. Thank goodness a cool front came through the second day we were there, that helped a lot. But I don't think I can stay in a place that I cannot control the temperature as much as needed.

I cannot say that most of the staff seemed very interested in serving the customers. I DID notice the young man servicing the breakfast in the morning seemed to have a lot more on the ball, as did the lady who actually checked me out when we were leaving. I believe the cleaning people did as much as they could with the rooms.

This is a very popular place with the "cruise crowd" since they will let you leave your car and shuttle you to the cruise port, so maybe this is why there is a lack of maintenance and service, it always seems to be filled no matter what. But we will certainly be exploring other properties in the area for our little trips.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by prause1 for Galveston
Ask prause1 about La Quinta Inn & Suites Galveston Seawall West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lqgalvestonislandtx, Webmaster at La Quinta Inn & Suites Galveston Seawall West, responded to this review
March 22, 2013
Dear Guest,

Thanks for choosing the La Quinta during your visit to our area.

We appreciate you for taking time to write a descriptive review and regret the experience however unlikely it may be.

We take it seriously towards improvement. We are addressing all the points mentioned in the review and also the front desk staff has been given special training to ensure they offer the guests the best hospitality and support.

We have investigated the incident as mentioned in your long review and have taken steps and assure you that the hotel cleaning and maintenance staff has been given additional training to ensure that this does not happen again.

We hope that you will consider us once again and have a new experience.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“nice location by the beach”
3 of 5 stars Reviewed November 5, 2012

very decent hotel for a chain hotel. Location by the beach was great plus there is a good steak house round the corner.

The rooms were fairly clean and even though there was a giant roach in our room I think that's more reflective of the hot and muggy climate than the cleanliness of the hotel.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by wetravel12 for Galveston
Ask wetravel12 about La Quinta Inn & Suites Galveston Seawall West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Great hotel and location!”
5 of 5 stars Reviewed November 5, 2012

We have stayed here twice, both very good experiences. We have a labrador dog and this is pet friendly. Newer building/recently built (last 5 years?), in a great location at western end of seawall/Seawall Blvd., away from the busy and crowded east beach areas. Good value. Highly recommend.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 6 more reviews by jckc0105 for Galveston
Ask jckc0105 about La Quinta Inn & Suites Galveston Seawall West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed November 2, 2012

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with La Quinta

This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
lqgalvestonislandtx, Webmaster at La Quinta Inn & Suites Galveston Seawall West, responded to this review
March 22, 2013
Esteemed Guest,

Thank you for staying with us during your recent visit to our area.

We also appreciate your review and observations which shall really help us to improve further.

Additional measures have been taken to ensure the best cleanliness and proper amenities in the rooms. All rooms are being thoroughly checked before a new guest is checked in.

We also have taken all the steps to ensure that our guests get the best services and hospitality during their stay.

We invite you once again to choose our hotel again and feel the new experience of hospitality.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

Travelers are raving about these Galveston hotels

The Galvestonian
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d122767?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Holiday Inn Club Vacations Galveston Beach Resort
4 of 5 stars
Show Prices ABS:HotelCheckRates-d564382?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hotel Galvez & Spa, A Wyndham Grand Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d107037?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Tremont House, A Wyndham Grand Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d98885?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Casa Del Mar Beachfront Suites
4 of 5 stars
Show Prices ABS:HotelCheckRates-d98870?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hermann, Missouri
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Very Pleasant Stay”
4 of 5 stars Reviewed November 1, 2012

We were skeptical about this hotel after reading some of the earlier reviews. However, we were pleasantly surprised. This hotel is nicely appointed, friendly staff, bountiful breakfast for being continental, great view of the gulf, very clean and nice bed linens. Everything in the rooms has been recently updated including the furniture, fixtures and decor. The carpet had a few spots on it in our room. Checkin and checkout was quick and efficient. The last night we stayed the power went out when we turned on the micro wave. When we called the front desk, they had us moved to an new room within minutes. The new room was an upgrade from what we had been staying in all week. Very accomodating.

Room Tip: Try to ask for a room on the west side that will give you a view of the gulf. The east side faces a...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with La Quinta

See 10 more reviews by Denise W for Galveston
Ask Denise W about La Quinta Inn & Suites Galveston Seawall West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality Inn & Suites Galveston
Great value on a similar hotel
Galveston, Galveston Island
4 of 5 stars 361 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Galveston
Trendy
Holiday Inn Kemah (near boardwalk)
Holiday Inn Kemah (near boardwal... 4.5 of 5 stars 38 reviews
Family-friendly
The Galvestonian
The Galvestonian 4.5 of 5 stars 109 reviews
Romantic
Holiday Inn Club Vacations Galveston Beach Resort
Holiday Inn Club Vacations Galve... 4.0 of 5 stars 130 reviews
Luxury
Moody Gardens Hotel Spa & Convention Center
Moody Gardens Hotel Spa & Conven... 4.0 of 5 stars 335 reviews
Show Prices ABS:HotelCheckRates-d1795669?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d122767?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d564382?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d107051?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Galveston hotels
La Quinta Inn Galveston East Bea... 3.5 of 5 stars 197 reviews BEST WESTERN PLUS Seawall Inn & ... 3.5 of 5 stars 53 reviews Quality Inn & Suites Galveston 4.0 of 5 stars 361 reviews Beachfront Palms Hotel 3.0 of 5 stars 261 reviews
Show Prices ABS:HotelCheckRates-d98881?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d223635?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d568117?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d126424?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 47 hotels in Galveston, ranked by popularity

Been to La Quinta Inn & Suites Galveston Seawall West? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about La Quinta Inn & Suites Galveston Seawall West

Also Known As:
La Quinta Inn And Suites Galveston Hotel
La Quinta Inn And Suites Galveston Hotel Galveston
La Quinta Hotel Galveston
La Quinta Galveston
Galveston La Quinta
Address: 8710 Seawall Blvd, Galveston, Galveston Island, TX 77554
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#14 On the Beach Hotels in Galveston
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The all-new La Quinta Inn and Suites Galveston is an attractive oceanfront hotel located just 3-miles West of downtown Galveston near several prominent attractions including, beaches, cruise ports, Bishop Palace, Moody Gardens, and Seawolf Park. Each well-equipped room features free high-speed Internet access, a microwave, and refrigerator. This La Quinta also offers a complimentary continental breakfast with hot waffles, fitness center, an outdoor swimming pool, and heated whirlpool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LaQuinta, Travelocity, Priceline, Orbitz, Expedia, Venere and Hotels.com so you can book your La Quinta Inn & Suites Galveston Seawall West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage La Quinta Inn & Suites Galveston Seawall West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
La Quinta Inn & Suites Galveston Seawall West
Enter dates & see best prices* (from our partners)
Show Prices