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“Surprisingly Pleasant” 4 of 5 stars
Review of Travelodge Galveston

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Travelodge Galveston
2.0 of 5 Hotel   |   3924 Avenue U, Galveston, Galveston Island, TX 77550 (Formerly Econo Lodge)   |  
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Ranked #41 of 49 hotels in Galveston
Roanoke
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Surprisingly Pleasant”
4 of 5 stars Reviewed September 3, 2013

I had been told that travel lodges were run down but this one was very clean and neat. The staff was very friendly and helpful when it came for directions. The rooms were clean and everything worked great! I will definitely be staying there again!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kay g, General Manager at Travelodge Galveston, responded to this review, September 15, 2013
thanks for staying
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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282 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Austin, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 2, 2013

Room was filthy (particularly bathroom with urine on toilet seat). The musty smell was terrible. At least there were clean sheets on the bed. Staff also unfriendly upon check-in and not responsive to our complaint about the dirty bathroom. Noise carries through walls/floors which made for difficult sleeping. Because we were traveling with a pet, we did not have other options available to rebook elsewhere on a holiday weekend else we would have left immediately. Rates tend to be higher at such a popular tourist location but at that rate, a clean room is expected, at the minimum.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hattiesburg
1 review
1 of 5 stars Reviewed September 2, 2013

There were roaches everywhere in my room, even hiding underneath the bath towels. To make matters worse, I pulled back the sheets and noticed a huge wad of hair! Completely unacceptable! I have never been so disappointed in something in my life. I traveled 10 hours for a friend's wedding, only to stay in a motel that I could not shower or sleep in. None of the staff was willing to compensate me in any way for such a horrible experience. It really sucks to know that they care nothing about the people who keep them employed: the customers! Highly shameful!

  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed August 25, 2013 via mobile

The manager of the hotel was rude and unfriendly, the entire hallway and the elevator smells terrible. The laundry room was dirty and also smella bad. The dining area is small compared with the number of guests.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastrop
1 review
2 of 5 stars Reviewed August 19, 2013

When we arrived the floors were full of sand, there were wrappers discarded throughout the room. We had NO towels, we had to go get some in the office. Walking up the stairs to the room there were cigarette buttes and dirt everywhere. The parking lot was dirty. Paying the kind of money we paid we expected better service and a cleaner facility.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge Galveston

Address: 3924 Avenue U, Galveston, Galveston Island, TX 77550 (Formerly Econo Lodge)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#20 On the Beach Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Galveston 2*
Official Description (provided by the hotel):
Pets allowed for a fee charged per day ... more   less 
Reservation Options:
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Also Known As:
Travelodge Galveston Hotel Galveston
Econo Lodge Galveston
Galveston Econo Lodge

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