I took my family to Galveston for our family spring break. The only mistake we made on this trip was renting a room at this place. We went up to the room and the door was cracked like someone tried to knock it off the hinges. We open the door to a smelly, moldy smelling, damp, 1980s looking wreck. The closet doors were off the hinges, the rug was dirty and stained and the bed linens seemed like they were not changed in about 10 years. The staff was nice and undersood we wanted OUT! they said I would get refund minus 75 dollars for the booking fee and another 75 dollars for 3 rubber bracelets, my family lost in all the running around trying to get the car packed again. So far it has been 5 days and I was charged twice for the room and no refund. I will call tomorrow. Update to follow!
- Also Known As:
- Islander East Condominiums Hotel Galveston