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“4star” 4 of 5 stars
Review of Super 8 Galveston

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Super 8 Galveston
2.0 of 5 Motel   |   2825 1/2 B 61st Street, 61st Street & Seawall, Galveston, Galveston Island, TX 77551-2002   |  
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Ranked #29 of 49 Hotels in Galveston
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268 reviews from our community

Traveler rating
    38
    77
    74
    36
    43
See reviews for
105
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
El Reno
1 review
2 of 5 stars Reviewed September 29, 2013

check in the staff did not know what she was doing told me my debit card was denied twice and than told wrong numbers used told us needed different card ran that one but next morning the debit card had been ran. the pool was really nasty never went swimming. there was bugs in the bathroom every night we stayed. the microwave sounded like it was going to blowup. Bathroom lighting was terrible asked them to fix work for a day and then quit again. wi fi didn't work for 2 days

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ash g, Front Office Manager at Super 8 Galveston, responded to this review, October 18, 2013
Sorry to here that your stay was less than satisfactory, we hope to get another chance to better serve you in the future. But thank you for all the comments and helpful tips you have provided. Here at Super 8 we srive for excellence, and treat our guests with the highest standard of service. Thank you again for making Super 8 your home away from home, we hope to see you in the future.
Sincerely,
Super 8 Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
330 reviews 330 reviews
33 hotel reviews
Reviews in 55 cities Reviews in 55 cities
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed September 28, 2013

This is by far the best deal for a **weekday** stay in Galveston. We stayed on a Wednesday night, and with a 20% off coupon code, it was 36.84 (after tax) for a King-size room. The rooms have all been recently renovated, and ours even had a separate section with a couch. It is right off the sea wall and 61st street, behind Casa Del Mar condos.

When checking in the front desk assistant, Gardenia, was on the phone the whole time she checked us in. She did the whole 1 handed check in thing, never putting the phone down or stopping conversation once. She then told us our room was on the second floor, even though it was clearly the on the 1st.

With improved customer service this Super 8 would be a real find. If you are looking for a place to stay during the week in Galveston, and are trying to save money, this will be a hard place to beat. Enjoy!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ash g, Front Office Manager at Super 8 Galveston, responded to this review, October 18, 2013
Thank you for all your wonderful comments and helpful tips you have provided. Here at Super 8 we strive for excellence, and treat our guests with the highest standard of service. Thank you again for making Super 8 your home away from home, we hope to see you in the future.
Sincerely
Super 8 Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed September 11, 2013

I've stayed at quite a few Super 8s, the quality of the service and room make it a 'no brainer'. However, this time I was disappointed. The room was damp, water on the floor behind the 'fridge' and next to the bathtub. The room was poorly lit, they guaranteed a king smoking room, but didn't have one when I arrived.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ash g, Front Office Manager at Super 8 Galveston, responded to this review, October 18, 2013
Sorry to here that your stay was less than satisfactory, we hope to get another chance to better serve you in the future. But thank you for all your comments and helpful tips you have provided. Here at Super 8 we strice for excellence, and treat our guest with the highest standard of service. Thank you again for making Super 8 your home away from home.
Sincerely,
Super 8 Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Galveston

Address: 2825 1/2 B 61st Street, 61st Street & Seawall, Galveston, Galveston Island, TX 77551-2002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 49 Hotels in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Galveston 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Super 8 Galveston Hotel Galveston
Super Eight Galveston
Galveston Super Eight
Galveston Super 8

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