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“Great place to stay!” 4 of 5 stars
Review of BEST WESTERN PLUS Seawall Inn & Suites by the Beach

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BEST WESTERN PLUS Seawall Inn & Suites by the Beach
2.5 of 5 Hotel   |   102 Seawall Boulevard, Galveston, Galveston Island, TX 77550 (Formerly Comfort Inn & Suites Stewart Beach)   |  
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Ranked #8 of 49 Hotels in Galveston
Houston, Texas, United States
1 review
“Great place to stay!”
4 of 5 stars Reviewed July 30, 2013

Very accommodating employees at this hotel. Everything was booked in Galveston, we decided to stay here after scoring a room with their 800 reservation line. Very happy we decided to stay here. Very kid friendly, the breakfast was awesome- served scrambled eggs and sausage. The pool was perfect for our kiddo to hang out in after the beach.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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226 reviews from our community

Traveler rating
    101
    70
    33
    12
    10
See reviews for
85
69
7
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 29, 2013 via mobile

After a long day at the beach, we got in to nice clean best western room. Smelled great, clean room, initial impression was great a five for sure. Time for restroom break and guess what, toilet didn't work. Called front desk, and they brought me a plunger, good room service. Used it, fixed it. Fixed all good, right... No, next restroom break, same issue, this time my plumbing skills were subpar. Semi fixed, not usable though. Overall great room, nice clean, but toilet plumbing needs work.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaumont, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2013

We were so happy with this place. We had stayed at a Holiday Inn in Houston the previous night and had numerous problems. This hotel was such a wonderful, refreshing change. The staff is professional and polite. The hotel is either very new or has been completely renovated very recently because everything is in tip top shape. We loved our room. Clean, no smell, a/c worked perfectly, shower wasn't clogged and had good water pressure, bed was very comfy. The pool area was pretty and well kept. We had a great stay and plan to make this hotel our "regular" every time we visit the island.

Room Tip: Ask about state employee discounts
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring, TX
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 29, 2013

We reserved a 1-bedroom suite for 3 people. Location is away from the main businesses on the Seawall, which was OK for us, but for those that want to walk to restaurants on the Seawall, etc., this is a little out of the way. Lobby was very warm when we checked in, but thankfully our room temperature was OK. Carpet and bench at the end of our bed was stained. Breakfast area only has 4 tables, so was very small and breakfast is only served until 9:30AM. Seems that on the weekend this is a little early to close down breakfast. I went down at 9:35AM to get some coffee and could hardly get to the coffee pots because the staff was snatching the milk, cereal, fruit and other breakast items off of the counters as fast as they could to make sure no one got anything after 9:30AM. Also, it was quite pricey. I think there is better value for the $$ elsewhere in Galveston. I won't be back.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
College Station, Texas
1 review
4 of 5 stars Reviewed July 25, 2013

I stayed here 3 nights over Easter and was very happy with this hotel. The hotel is very convenient to UTMB and the seawall. The facilities are clean and the staff is very frienly and helpful. I would stay here again.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boling, United States
1 review
5 of 5 stars Reviewed July 25, 2013

very good hotel. great view from our window, of galveston beach. very clean and quiet.didn't use the pool or the fitness center, our stay was short. would stay there again. the survey says i need 200 characters minimum for this review, so, blah,blah, very good , blah blah, excellent service, blah blah,good location.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, United States
1 review
4 of 5 stars Reviewed July 24, 2013

I grew up in the DFW area and had been to Galveston many times growing up. I also had the pleasure of brining my wife a couple of times as well. On our way to a family reunion, we took the opportunity to bring our kids and meet my dad and sister. We were pleased with the great price and location; along with the added benefit of a hot breakfast each morning. Staff was pleasant and helpful. Will definitely stay here again!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Seawall Inn & Suites by the Beach

Address: 102 Seawall Boulevard, Galveston, Galveston Island, TX 77550 (Formerly Comfort Inn & Suites Stewart Beach)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Galveston
#3 Business Hotel in Galveston
#8 Romantic Hotel in Galveston
#13 Family Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Seawall Inn & Suites by the Beach 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Seawall Inn & Suites By The Beach Hotel Galveston
Best Western Plus Seawall Inn And Suites By The Beach
Comfort Inn Stewart Beach
Comfort Inn Galveston
Galveston Comfort Inn

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