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BEST WESTERN PLUS Seawall Inn & Suites by the Beach
2.5 of 5 Hotel   |   102 Seawall Boulevard, Galveston, Galveston Island, TX 77550 (Formerly Comfort Inn & Suites Stewart Beach)   |  
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Ranked #9 of 49 Hotels in Galveston
A TripAdvisor Member
“Nice”
5 of 5 stars Reviewed July 21, 2013

Very nice, I enjoyed my stay and the people were very nice to me and right in front of beach . You will love it . nice environment and a beautiful place to be .come enjoy yourself with your family it's a nice place to be . fishing right in front . I love it .

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

255 reviews from our community

Traveler rating
    114
    82
    36
    13
    10
See reviews for
91
82
8
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2013 via mobile

Stayed in a suite, room was ready 2hrs. early, CLEAN POOL, 2 AC units, flat screen, jetted tub, coffee maker, fridge, microwave, plenty of space, beautiful decor and an awesome staff.... very satisfied! :)

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed July 17, 2013

Lovely clean hotel, look forward to many nights stay in the future. Had a pleasant experience and friendly people. Clean pool, workout room, comfortable bed, very relaxing, hotel staff was very nice. Would love a trip back to Galveston with our children next time for them to enjoy the same hospitality.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waco, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 15, 2013

The hotel beds were hard as rocks and the breakfast was a joke. The "eggs" were mere freeze dried eggs that were heated in the microwave. The breakfast layout was hideous- it was all crammed in a small horseshoe shape that caused a 30 minute line for coffee. There was inadequate seating in the dining area.

The housekeeping staff gawked at us and even brushed us aside in their haste to get by us. There was cussing over their walkers within earshot of my 7 yr old.

The guy that checked us in was helpful, after he put the phone down and acknowledged my presence- and his evening plans were made- and told me where the quiet beaches were and how to get on them w/o paying for parking. They did not once acknowledge my husband in the two days we stayed there though.

We will not be going back to this hotel. It was also very overpriced.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
I'm Sorry,

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.


Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cypress, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2013

Front desk (BJ & husband) were fantastic! The staff made us feel right at home. Towels were very thick not the paper thin ones you normally find in a less expensive hotel. Our room was clean with plenty of hot water and they had a good breakfast. We also enjoyed the pool which was well kept. All in all it was a great experience!!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.

Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 4, 2013

The location is the hotel's biggest flaw. It isn't right on the beach but still offers some partial views. The check in was easy and the hotel was clean. It is one of the nicest hotels in Galveston (we've stayed in many of them) for the price. The pool was our favorite feature. It was lovely and well kept. The rooms were also nice and the free hot breakfast was a plus. We plan to stay here again soon.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, September 11, 2013
Thank you,

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again, We appreciate your loyalty to our brand.

Sincerely,

Bijal Mehta
General Manager
BEST WESTERN PLUS Seawall Inn & Suites by the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Seawall Inn & Suites by the Beach

Address: 102 Seawall Boulevard, Galveston, Galveston Island, TX 77550 (Formerly Comfort Inn & Suites Stewart Beach)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Galveston
#3 On the Beach Hotel in Galveston
#4 Business Hotel in Galveston
#8 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Seawall Inn & Suites by the Beach 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Seawall Inn And Suites By The Beach
Best Western Plus Seawall Inn & Suites By The Beach Hotel Galveston
Comfort Inn Stewart Beach
Comfort Inn Galveston
Galveston Comfort Inn

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