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“Nice for us” 4 of 5 stars
Review of BEST WESTERN PLUS Seawall Inn & Suites by the Beach

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BEST WESTERN PLUS Seawall Inn & Suites by the Beach
2.5 of 5 Hotel   |   102 Seawall Boulevard, Galveston, Galveston Island, TX 77550 (Formerly Comfort Inn & Suites Stewart Beach)   |  
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Ranked #8 of 49 Hotels in Galveston
Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice for us”
4 of 5 stars Reviewed May 7, 2013

We landed at the Best Western without a reservation for 5 nights and we were accommodated on the room charge. Staff was exceedingly helpful and responsive to our needs. The location is very central. It is a good place to stay for value and convenience.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, May 17, 2014
Thank you staying with us. We are happy to know your enjoyed your stay and we hope to see you again very soon.


BJ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

237 reviews from our community

Traveler rating
    108
    74
    33
    12
    10
See reviews for
87
76
7
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Houston, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 2, 2013

Front desk customer service was the best! Ranisha and Cynthia were so helpful and friendly. The only problems with the room were the cable TV that was not working good at all and the double beds were a little bigger than twin beds. The location was good and the grounds were very pretty and well maintained.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Center, Texas
1 review
5 of 5 stars Reviewed April 29, 2013

We spent the night there for a family vacation. It was GREAT! The staff were extremely friendly, made me not want to leave!! I liked it because the hotel was very easy to get in and out of the driveway and my son had a great time on the elevator :) I already have recommended this hotel and will continue to in the future. Can't wait to go back and visit again!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, May 17, 2014
Thank you staying with us. We are happy to know your enjoyed your stay and we hope to see you again very soon.

BJ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murphy, Texas
1 review
3 of 5 stars Reviewed April 29, 2013

The hotel was ok, but if you walk in without a reservation you are charged a premium. My rate before taxes was $121.49 for a room with two beds for one night. Had I made a reservation, the rate would have been $85.49 for the night. That's a premium of over 40% just for not making a reservation prior to checking in. That is a clear case of price gouging and I will never stay there again.

  • Stayed April 2013, traveled solo
    • 1 of 5 stars Value
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, May 17, 2014
Ma'am the rates go up and down through out the day.
so its not price Gouging.
But We hope to see you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 16, 2013

Spent the night here to attend a funeral the following day. We arrived late, asked for a late check out and were promptly told no problem. Raks and Bijal were very nice and sweet. Their customer service was excellent and both were warm and funny. I will stay here again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, May 17, 2014
Thank you staying with us. We are happy to know your enjoyed your stay and we hope to see you again very soon.

BJ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona, United States
1 review
5 of 5 stars Reviewed April 15, 2013

We understand that this hotel is under new management, and we were really impressed with BJ and Raks (the new management). The room was really clean, we got checked in right away, breakfast had a pretty good variety to choose from, and BJ and Raks went out of their way to be accommodating.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, May 17, 2014
Thank you staying with us. We are happy to know your enjoyed your stay and we hope to see you again very soon.

BJ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Seawall Inn & Suites by the Beach

Address: 102 Seawall Boulevard, Galveston, Galveston Island, TX 77550 (Formerly Comfort Inn & Suites Stewart Beach)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Galveston
#3 On the Beach Hotel in Galveston
#7 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Seawall Inn & Suites by the Beach 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Seawall Inn & Suites By The Beach Hotel Galveston
Best Western Plus Seawall Inn And Suites By The Beach
Comfort Inn Stewart Beach
Comfort Inn Galveston
Galveston Comfort Inn

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