Stayed for two nights a weekend in December. Check-in was okay, and we was assured that the room on third floor was very quiet and minimal disturbances. That sounded good, the main reason to stay at a hotel is to SLEEP and relax.
The experience was quite different. Very noisy in the daytime from houskeeping with yellng in hallways and slamming of doors. Maybe it would be better in the evening? Well, it was not. It seems that the main event for other guest was to talk loud in hallways and slam doors! That was ongoing for hours.
Front desk was informed and we asked them if they could take action and check out what's going on on third floor. Nothing happened, and the front desk was notified again. Still no action was taken. The only feedback we got was "what do you want us to do?" Well the answer is to do SOMETHING with the issue.
Do not recommend this hotel to anyone due to lot of noise and staff with poor attitude towards customes service.
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- Also Known As:
- Best Western Plus Seawall Inn And Suites By The Beach
- Best Western Plus Seawall Inn & Suites By The Beach Hotel Galveston
- Comfort Inn Stewart Beach
- Comfort Inn Galveston
- Galveston Comfort Inn