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“Great Location, better than expected room” 4 of 5 stars
Review of BEST WESTERN PLUS Seawall Inn & Suites by the Beach

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BEST WESTERN PLUS Seawall Inn & Suites by the Beach
2.5 of 5 Hotel   |   102 Seawall Boulevard, Galveston, Galveston Island, TX 77550 (Formerly Comfort Inn & Suites Stewart Beach)   |  
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Ranked #9 of 49 hotels in Galveston
Southlake, Texas
Senior Contributor
45 reviews 45 reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
“Great Location, better than expected room”
4 of 5 stars Reviewed December 10, 2012

I have not stayed in Best Western in 20+ years and was pleasantly surprised with our stay here. We this the king suite was well appointed, clean, and roomy at a very good price. The view was poor as room 224 has a window that is mostly blocked by the front entrance portico, but, it's Galveston-how great is the view of the ocean anyhow. Check in was fast and easy, lobby nice, breakfast was nice but run of the mill. Like I said, overall better than I expected and ata great price

Room Tip: Do not get room 224,223,222
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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217 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed December 6, 2012

We spent the night waiting to board a cruise to Central America, very nice stay and quiet. The Hotel is close to the dock for ship boarding, allowing us to leave our car there during the cruise was very helpful.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, May 17, 2014
Thank you staying with us. We are happy to know your enjoyed your stay and we hope to see you again very soon.

BJ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, VA
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 4, 2012

We were on the top floor so we could easily look across the street at the beach. Breakfast was busy on that Sat. but fine on Fri & Sun. It was a pretty good selection and they did their best to keep things refilled. I don't know why somebody complained that when it was gone that was that because I noticed them constantly refilling and when I inquired about something being out I was told it was coming and it did. We didn't experience any problems with our room. We were close to several restaurants. Great birding spots in the area.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, Front Office Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, May 17, 2014
Thank you staying with us. We are happy to know your enjoyed your stay and we hope to see you again very soon.

BJ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NOTTINGHAM
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 3, 2012

This hotel has stated it is in the BW Plus range but we were expecing a lot more than we got.
Don't get me wrong. The hotel is good. Room was nice.
However, the breakfast was not very good and when stated it is a full breakfast you had to be down early as they did not replenish the food so once it is gone its gone.
We have let the team there know about this and they said they are going to look at why we have complained but we won't be there again to see if they change breakfast organisation. It will be interesting to see.
The hotel is situated just over the road from the large grass area beyond which is the sea. You need to have a third floor room to see it clearly though as there are palm trees planted the length of the front of the hotel which block some of the view.To go down to the sea is about a 10 minute walk towards town.
Hotel is situated to the far end of town.
Plenty of free parking.
beds comfortable.
Not spotless in communal areas although room was clean.
Staff hardly speak and most just sit behind reception waiting for ... well not sure what they are waiting for as most guests just get on with things and go out all day.
about 2 - 3 miles from main Galveston sea front activities, but road reasonably quiet in November and plenty of sea front parking at this time of year.
There are things to see in Galveston but it is mainly geared to families who have children and like funfair etc ... and eating.
We liked the laid back atmoshpere of Galveston as we did little other than relaxing whilst there.
Overall I think the hotel is probably value for money if you have an offer. But needs to be cautious about its claims being a Plus hotel.

Room Tip: 3rd floor to seeover palm trees. but I think most rooms are standard.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amarillo
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 6, 2012

very friendly and helpful staff. great price for a stopover before boarding the cruise. great location, all the seawall shops and resturants and close to the strand. free cruise ship parking in parking garage, Staff helped us with transportation to the cruise. Will stay there next time.

Room Tip: good hotel with free covered cruise ship parking
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bijal M, General Manager at BEST WESTERN PLUS Seawall Inn & Suites by the Beach, responded to this review, May 17, 2014
Thank you staying with us. We are happy to know your enjoyed your stay and we hope to see you again very soon.

BJ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arkansas
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 4, 2012

Stayed in the Gulf view suite. It was anything but "suite". One of 2 air units did not blow cold air, maintenance came and fixed the last night. My room keys had to be made 3 different times because they didn't work upon returns to the room. Explained twice to the desk person that keys were not being deaccesed next to my phone. One day, someone decided to acrylic spray paint a refrigerator, leaving a cloud of fumes all through lobby and elevators. Sorry asthmatic guests. To look out one gulf view window meant the T.V. would shut down, to look out another, meant the hall lamp would short out. Hot water was minimal and water pressure was less. Bathroom and 2 person jetted tub was nice though. Bring your own pillows unless you like hard and firm.

Room Tip: Jetted tub or jacuzzi suite because your back may need the massage after these beds.
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Seawall Inn & Suites by the Beach

Address: 102 Seawall Boulevard, Galveston, Galveston Island, TX 77550 (Formerly Comfort Inn & Suites Stewart Beach)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Galveston
#3 Business Hotel in Galveston
#9 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Seawall Inn & Suites by the Beach 2.5*
Reservation Options:
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Also Known As:
Best Western Plus Seawall Inn And Suites By The Beach
Best Western Plus Seawall Inn & Suites By The Beach Hotel Galveston
Comfort Inn Stewart Beach
Comfort Inn Galveston
Galveston Comfort Inn

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