Booked thru hotels.com for 5ppl. Upon arrival the front desk informed me that the reservation was for 5, but the room would only accommodate 4 per fire code. They didn't have anything that would accommodate 5 and that's what I get for booking thru a third party. They refused to refund and refused us a key as well. Wtf? Upon my throwing an absolute fit, she said that she would give us a key if we paid an extra $10. I guess fire code doesn't matter if we pay an extra $10. Then she gave us a key to an unclean room. Try again. Then gave us an attitude because we needed an extra pillow and towel.
The hotel is clean and in a great location. Indoor pool is a plus also. Stayed here many times. Free breakfast is a plus as well. I did notice they were slow playing the sausage, which leads to me to believe that there has been a change in ownership. This place is definitely on the decline- very sad.
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- Also Known As:
- Country Inn Galveston Beach Hotel Galveston