Stayed there in June. Awesome. Great Beach location. Clean rooms, great staff. Service was excellent. Stayed there this past week. Even asked for same room-got it. Felt like I walked into Twilight Zone.
-Ceiling in bathroom had dirt-black mold like substance
-Fire Alarm (Turned out to be false) awakened us at 5:30 a.m. Hey, those things happen.
-Smoke Alarm in hotel room awakened us at 5:00 next morning
-AC never worked unless cranked down to 68. Hotel staff said they would take care of it.
-Asked for change on last night to do laundry in their hotel. Lady said they do not normally give change-or we do not have it-or I could go to a convienent store at 11:15 at night. Huh?
I said do you normally have change? Her reply, "no, uh-uh, not tonight. We do not give change normally?" WHAT? It is money for your machinery.

End of my stay with this Hotel and Carlson

Hotel lobby was clean and the staff was nice. The room was cleaned except for the coffee pot had not been cleaned for awhile. I noticed mold growing in the coffee filter. Besides the coffee filter everything else was great.

The hotel staff and facilities are very unreliable and inconsistent. During check-in I was given an upgrade (w/o my request) just to find out that the room I got was the same as what I booked.

After getting to the room the first thing I did was to turn the A/C ON but 2.5 hours later the temperature had not changed. On calling the front desk found out there was no maintenance staff so the front desk person came upstairs to check if I had set the thermostat correctly which I had and so she change the FAN settings from ON to AUTO (claiming AUTO works better) and asked me to wait for 30 mins. Luckily the thermostat did work 1 hour later only to stop again in 3 hours.

In the morning the bathtub drain was blocked and took 3 hours for my wife and I to take a bath. To make matters worse the internet stopped working in the morning and when I called the front desk they blamed it all on COMCAST.

The last piece of problem was that they only have 1 housekeeping person who leaves at 4 PM so if you don't leave the room early enough (before NOON) then your room might not get cleaned.

Gilfriend and I took a spontaneous trip to Galveston just to go. When we FINALLY arrived after the horrible traffic in Houston, we had no idea where to go or stay...so we just drove up and down Seawall Blvd and made calls as we drove by. We called Country Inn, and they had the lowest price (which isn't exactly cheap...but the location was decent). We finally went to check in and the staff was a little sketchy at first. But when we started talking to them, they were very helpful and nice. Got checked in, got a room, and I believe they put us in room 415 (or 425)...top floor on the corner overlooking the beach and Pleasure Pier. While the room wasn't shockingly amazing, it's Country Inn...I wasn't expecting it to be. The view was PERFECT!! The real complaint I had, was that housekeeping left a dirty washrag on the rail of the shower. After we checked in, we went for a walk on the beach, and walked over to the souvenier shop next to Pleasure Pier...she had a few Pina Colada's, and I had a big Red Stripe...then we just chilled on the patio overlooking the ocean.

The water's brown close to shore, but Galveston can't really help that due to currents pushing muddy waters from the Mississippi and Trinity...but either way, it was very relaxing.

The continental breakfast was way better than I expected. ...much better than a few cold danish and orange juice. A serve-yourself buffet of biscuits, fried chicken patties, country gravy with sausage, you can make your own cereal, waffles, and an assortment of coffees and juices.

I rated "room service' as average because there was none. Restaurant was also average as it was for breakfast only...but the breakfast wasn't too bad.

To be quite frank, I would GLADLY go back. Again, I wasn't expecting the Hotel Galvez...I was more realistic. The staff was courteous, friendly and the room was what I was expecting and seemed pretty clean. However, I wasn't expecting to get the view we had. Very pleasant surprise!

The people that come out at night along the beach......SKETCHY!!!!