Of course when choosing to stay at an Inn one should not expect anything fancy or extraordinary, which I did not, but one thing that I do expect not matter the hotel/inn rating is good customer service.
Upon checking into our room there was a funky smell, the floor was damp, and there was some sort of trash/lint/matter in both beds. We requested for housekeeping to change the sheets and for maintenance to find the culprit for the wet floors. After waiting more than 25 minutes and calling the front desk twice, people arrived and we were greeted with attitude (as if we had dirtied our beds and wet the floors). Eventually they simply gave us a different room, which was indeed better, but the TV did not work and the room was still not anything to brag about.
On the plus side they did offer a continental breakfast, as well as free and ample parking. It is located right across from the beach and they do have a pool. Overall, this is not a place that I would personally stay again, but if you are simply staying for a short period of time then it is fine.
- Official Description (provided by the hotel):
- Perfect location right on the Seawall at 59th Street, at the beach on the Gulf of Mexico! Free internet, free breakfast, great big outdoor pool in the sun, tons of restaurants nearby, including Tortuga's and McDonald's next door. Free cruise parking. Beautiful garden, great rooms with microfridges, everything you need, why pay more? ... more less
- Reservation Options:
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- Also Known As:
- Best Western Beachfront Hotel Galveston
- Best Western Galveston
- Galveston Best Western