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“Hotel not the best, but staff A+” 3 of 5 stars
Review of Red Roof Inn Galveston - Beachfront/Convention Center

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Red Roof Inn Galveston - Beachfront/Convention Center
2.0 of 5 Hotel   |   5914 Seawall Blvd, Galveston, Galveston Island, TX 77551 (Formerly Beachfront Palms Hotel)   |  
Hotel amenities
Ranked #32 of 49 Hotels in Galveston
Baton Rouge, Louisiana
1 review
“Hotel not the best, but staff A+”
3 of 5 stars Reviewed yesterday NEW

If you are staying here, don't expect anything fancy. This place is fine if all you need is somewhere to sleep. The staff here is amazing however - some of the nicest people I have met and very helpful

Room Tip: We were placed in a smoking room at first, but felt uncomfortable with the smell and location of the...
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  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
    24
    27
    14
    23
    23
See reviews for
32
30
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was very nervous about this hotel after reading reviews online. The hotel is a bit rough around the edges. Nothing too bad.

The pool was nice and warm. Location is excellent. Within a block is a grocery store, mcdonalds, pier, and restaurants. The beach is right across the street.

The staff was excellent. They must have got the message because every staff member was polite and helpful. There is a fridge and microwave in room and we had a view of the ocean (fourth floor).

Stayed April 2015, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan Center, Michigan
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Staff was rude. Rooms smell funny. We even switched rooms to a room that wasn't too smelly but still smelled. Location was great. Close to beach. I try to look beyond people's poor reviews and judge for myself but this time I wish I would have listened to the reviews. They bad ones are dead on. If I ever stay in galveston tx again I will go for a high priced hotel and listen to reviews

Stayed April 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife and her sister travelled to Galveston to run the Diva Dash race and this hotel experience ruined their trip. When they checked into the room it smelled terribly of must/mold to the extent that they didn't think they could sleep there. They called the front desk asking if they could change rooms, but were told none were available. A maintenance person came to the door and offered to spray disinfectant on the carpet and said the carpets in these rooms needed to be replaced due to the humidity and sea air. The room also did not have any towels, when they went to the front desk the attendant pulled two unfolded towels from the laundry basket and said here you go. When they asked for hand towels the response was "we don't have those." Back in the room they discovered a pair of underwear hanging on the shower rod and conditions in the bathroom that were less than clean. My wife has decided to cancel the reservation for the next night and stay somewhere cleaner. Unfortunately, she only received a partial refund from the booking agency and will need to spend additional money on another hotel during a peak weekend for their second night. After training hard for this half marathon, travelling to Galveston from Minnesota and spending what we considered a moderate to high price for this hotel chain, the experience and must/mold conditions in this room will likely impact her race early tomorrow morning. Looking at other reviews on this site I see others have had a similar experience at this hotel. I am frustrated to say the least as I talk to my wife about this on the phone, consumers should not be expected to put up with this.

Don't stay here!!!

Room Tip: Don't stay here.
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  • Stayed April 2015, traveled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were pleasantly pleased with the staff and the overall location of this hotel. Our room was very nice and clean. Very basic continental breakfast Fishing was great to be able to walk across street.

Room Tip: Stayed in room 209 just right. did not have to walk up stairs very easy to get to!
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Great location. The bad. One wash cloth the first night. No wash clothes the second night. We booked a ocean view room a month in advance. What we got was a view of the rear parking lot and a Galveston cemetery.

Stayed April 2015, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Galveston - Beachfront/Convention Center

Address: 5914 Seawall Blvd, Galveston, Galveston Island, TX 77551 (Formerly Beachfront Palms Hotel)
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Galveston - Beachfront/Convention Center 2*
Number of rooms: 151
Official Description (provided by the hotel):
Perfect location right on the Seawall at 59th Street, at the beach on the Gulf of Mexico! Free internet, free breakfast, great big outdoor pool in the sun, tons of restaurants nearby, including Tortuga's and McDonald's next door. Free cruise parking. Beautiful garden, great rooms with microfridges, everything you need, why pay more? ... more   less 
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Also Known As:
Best Western Beachfront Hotel Galveston
Best Western Galveston
Galveston Best Western

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