I seen the reviews about not having towels in the room, so when I booked on-line, I specifically asked for 2 sets as there were 2 people in the room. But what did I get. 1 wash cloth, 1 hand towel and 1 bath towel....I also booked a Handicapped room because my wife had foot surgery and had problems walking. They could not have hardly put us any farther from the car so she had a long walk on crutches.
I don't understand the stinginess with the towels or why they would put us so far away from the parking area when I told them of my wifes foot surgery. I see on here they reply to the bad reviews, but never fix the problem. I stay at Red Roof more than any other chain but I would never stay at this one again. If I owned this hotel... the Mgr would be seeking new employment. They might be saving a few bucks, but are causing customers to take their business else where.
Do yourself a favor and go some where else
- Official Description (provided by the hotel):
- Perfect location right on the Seawall at 59th Street, at the beach on the Gulf of Mexico! Free internet, free breakfast, great big outdoor pool in the sun, tons of restaurants nearby, including Tortuga's and McDonald's next door. Free cruise parking. Beautiful garden, great rooms with microfridges, everything you need, why pay more? ... more less
- Reservation Options:
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- Also Known As:
- Best Western Beachfront Hotel Galveston
- Best Western Galveston
- Galveston Best Western