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Beachfront Palms Hotel: Traveler Reviews

2.0 of 5
5914 Seawall Blvd, Galveston, Galveston Island, TX 77551 (Formerly BEST WESTERN Beachfront Inn)
Hotel amenities
Beachfront Palms Hotel
Ranked #30 of 47 hotels in Galveston
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261 reviews from our community

Traveler rating
    67
    53
    42
    47
    52
See reviews for
Families
101
 
Couples
70
 
Solo
13
 
Business
11
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Juneau, Alaska
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Maintenance needs to do some fixing but great location.”
3 of 5 stars Reviewed December 1, 2012

I had a short one night stay and was pleased with the lobby and front counter staff when I checked in. When I got up to my room at first glance it was not bad but when I looked at the table 2 of the legs were broke off the table and just propped up under the table but if you even looked at the table wrong the legs would just fall off. I would think when the maid cleaned the room they should have noticed the state of the table so that made me question the cleanliness of the room. Later on when I was getting ready for bed I stubbed my toe towards the foot of the bed. I moved the dust ruffle and found the mattress off the wooden box it was set on. I shoved it back to center but you could see it use to be mounted to the wooden base but had become dislodged. Other than the maintenance issues the room wasn't bad but I was nervous since the room was clearly in need of some repairs but was neglected. My room was 333 on the back side of the property. Some screws and wood glue goes a long way in making someone feel like the hotel cares, you know?

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Temmers about Beachfront Palms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Galveston visit”
2 of 5 stars Reviewed November 22, 2012

They didn't have the room reserved. The non-smoking room smelled of smoke. No bath mat in the bathroom.The receptionist was nice and did the best she could. The internet (Wi-Fi), didn't work. Great location.

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Review collected in partnership with Best Western

Ask jvite about Beachfront Palms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Belton, Texas
Reviewer
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3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Location, Location, Location”
5 of 5 stars Reviewed November 22, 2012

We stayed at the Beachfront Inn for three nights in the middle of November while attending the 64th Annual Houston Hoedown Square Dance held at the Moody Convention Center. Our first indication that we had made the right selection for a hotel was finding it; we made a turn off the main road leading to the seawall and there it was. Entry and exit from the parking lot was great and easily done, and parking was plentiful. The "basement" parking lot permitted easy access to the elevator. Checking in was fast and easy and the staff at the front desk were well informed about the area and gave us easy to follow directions for everywhere that we asked them about.

Again, one of the primary reasons for our initial selection of this hotel, other than the location near the beach, was that it offered smoking rooms. The room that we got was on the third floor (well, actually, the second floor of rooms, but they counted what I call the "basement garage" as the ground floor) facing inward to the pool/patio area. The pool was sparkling clean and was well-kept, as I watched the staff clean it every morning that we were there. While we didn't do any swimming on this trip, I did see several families using the pool and the surrounding patio area and they seemed to be enjoying themselves immensely.

The room itself was very good, surprisingly large for a room with two Queen beds, a desk with chair, and small round "kitchen" table with two chairs, a stand with the refrigerator and microwave, and the large TV stand with TV. The air conditioner worked quietly and very well, keeping us comfortably cool during the daytime and toasty warm at night. The refrigerator and microwave worked as expected. It was very handy to have both the desk and the table, as that allowed both my wife and I to have separate working areas for our laptops, using the very fast wireless connection provided by the hotel. The bathroom and sink area were clean and everything worked as expected. The area was quiet, both during the day and at night, and we were uninterrupted in our sleep by anything out of the ordinary.

We had an exceptional time while there. Another "location" plus: restaurants were close by and numerous, in all shapes, sizes, and to meet all tastes. The seawall and beach area were just across the street, allowing us to take leisurely walks along the seawall in the morning after breakfast. The continental breakfast was usual for that type of thing: juice, cereal, rolls and breads of various kinds, hard-boiled eggs, fruit, and self-made waffles.

The final "location" plus was the Kroger's grocery store that was right next door. It enabled us to stock the refrigerator with drinks and snacks without having to go all over the area trying to find someplace to buy the things that we didn't want to haul down there, but knew that we were going to need to make our stay more enjoyable.

A final note about the staff: when we went into our room, we noticed that it was quite gloomy, in that one side of the room had no lighting whatsover. I went down to the front desk to ask if they had an additional desk lamp to put on the table to light that area, and they told me that there should be a floor lamp in that corner of the room, and that they would bring one up immediately. I had barely returned to the room when they brought it up and plugged it in. The next day, we had a stoppage in the toilet and, within five minutes of me calling down to ask for a maintenance man with a plunger, two of them were at my door and the stoppage was unblocked within seconds after that. Everything that we asked for .. extra towels, extra cups, extra trashbags .. was immediately provided to us by either the desk staff or the extremely helpful maid service there. I can't say enough good things about the quality of the staff work that was provided to us during our stay.

There is only thing that I think that the Beachfront Inn could do to improve the conditions there at the hotel: they definitely need more luggage carts to provide for the check-in/check-out time intervals. I was lucky, both going in and checking out, that I was able to find an unused cart near the elevator. I really wouldn't have wanted to move all of our luggage .. as well as the bulky square-dance petticoats and dresses that my wife brings along to these dances .. without the use of a cart.

The weekend was perfect: the Hoedown was everything that we wanted for a getaway weekend of dancing, and the hotel was everything that we hoped for for those times when we weren't either dancing or siteseeing.

Room Tip: Don't worry about seeing or not seeing the ocean from your room. It's just a short stroll a...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kenn C about Beachfront Palms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colorado
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Pleasantly Surprised”
5 of 5 stars Reviewed November 20, 2012

I tried to get an inexpensive room on Priceline,but I was not successful. I read some positive reviews on Tripadvisor, and I am a Reward member with Best Western. I decide to book directly with the hotel and use my AAA card. The staff was friendly upon check in. The hotel was right on the ocean. The room was basic, but very clean. I really felt like this hotel was a good value for the money. The overall experience was great, but the staff really were fantastic. Every time I went to the front desk with questions the staff was knowledgeable and very accommodating. I would definitely stay and recommend this hotel.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask moondanceranch about Beachfront Palms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corinth, Texas, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“We had fun”
4 of 5 stars Reviewed November 5, 2012

Grandmother, Mom and 3 small girls enjoyed our stay here. The breakfast was nice and the staff were friendly. Parking was covered. The restaurant next door was good and the beach was across the street and Kroger was right there. Beds were comfortable. The elevator was slow- but it did not mess up our 5 days there. Nice pool with good pool furniture and it was wheelchair accessible with a lift for a person who might wish to swim.
Enjoyed the frig and microwave oven for snacks while the children enjoyed kids' shows on the TV.
The price was very reasonable for a summer stay. I would stay there again!

Room Tip: Ask for ground floor as elevator is a bit slow.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by Tana K for Galveston
Ask Tana K about Beachfront Palms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beachfront Palms Hotel

Also Known As:
Best Western Beachfront Hotel Galveston
Best Western Beachfront Hotel
Best Western Galveston
Galveston Best Western
Address: 5914 Seawall Blvd, Galveston, Galveston Island, TX 77551 (Formerly BEST WESTERN Beachfront Inn)
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotels in Galveston
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Perfect location right on the Seawall at 59th Street, at the beach on the Gulf of Mexico! Free internet, free breakfast, great big outdoor pool in the sun, tons of restaurants nearby, including Tortuga's and McDonald's next door. Free cruise parking. Beautiful garden, great rooms with microfridges, everything you need, why pay more? ... more   less 
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